Program Integrity Analyst

Job Title: Program Integrity Analyst

Reports To: Program Director

Job Overview: The Program Integrity Analyst is responsible for analyzing, evaluating, and reporting on the efficiency and effectiveness of department, teams, and individuals The analyst collaborates with cross-functional teams to monitor performance metrics, conduct data-driven analyses, and provide actionable recommendations to achieve organizational goals.

Key Responsibilities:

1. Performance Evaluation: Analyze staff performance metrics and identify areas for improvement.
2. Data Collection & Reporting: Gather data from various sources, develop reports, and create dashboards to track key performance indicators (KPIs) and provide actionable insights.
3. Training & Development Support: Work with HR and management to identify staff training needs based on performance trends and help develop training programs aimed at boosting overall performance.
4. Collaboration & Communication: Facilitate communication between teams, departments, and leadership to ensure alignment on performance improvement goals and to foster a culture of continuous development.
5. Monitor Key Performance Indicators: Continuously monitor KPIs for staff and departmental performance, providing insights and recommendations to improve outcomes.
6. Problem Solving: Use data-driven analysis to identify root causes of performance issues and design innovative solutions to resolve them.
7. Compliance & Reporting: Ensure that performance improvement initiatives are compliant with organizational policies, regulations, and quality standards.
8. Confidential Information Handling: Manage and safeguard sensitive and confidential information, ensuring compliance with data protection regulations and internal confidentiality policies.
9. Risk Management: Identify potential risks within programs, develop mitigation strategies, and implement process improvements to maintain program integrity.

Required Qualifications:

1. Education: Bachelor's degree in Business Administration, Public Policy, Economics, Information Systems, or a related field. Equivalent work experience in Section 8 or housing administration may be considered.
2. Experience: 2-4 years of experience in business analysis, data management, or program administration, preferably within the public housing or Section 8 programs.
3. Technical Skills:
   1. Strong proficiency in data analysis tools (Excel, SQL, or other relevant software).
   2. Experience with housing management software (e.g., Yardi, Tenmast, or other HUD-related systems).
   3. Familiarity with HUD's Section 8 Housing regulations and requirements.
4. Analytical Skills: Ability to analyze complex data sets and provide meaningful insights. Strong problem-solving skills with an attention to detail.
5. Communication Skills: Excellent written and verbal communication skills, with the ability to present data and analysis to diverse audiences.
6. Project Management Skills: Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines.
7. Preferred Qualifications: Experience working in Housing Choice Voucher (HCV) programs, or affordable housing.
8. Certification in Business Analysis (CBAP, CCBA) or Project Management (PMP).
9. Experience working with government entities, housing authorities, or non-profit organizations.
10. Knowledge of housing assistance software systems and database management.
11. Process Improvement: Knowledge of industry-specific performance metrics and benchmarking.
12. Preferred Skills: Experience with performance management systems and enterprise resource planning (ERP) software.