Program Coordinator I

Salary: $37,782.00 - $66,120.00 Annually
Location : Wake County, NC
Job Type: Permanent Full-Time
Job Number: 25-04656
Department: Dept of Transportation
Division: Division of Motor Vehicles
Opening Date: 04/11/2025
Closing Date: 4/17/:59 PM Eastern
Job Class Title: Program Coordinator I
Position Number:
Section: NC DOT/DMV, Raleigh Central Services
Salary Grade: NC08

Description of Work
This is a repost. Previous applicants will need to reapply to be considered.

This position with NCDOT offers full State Benefits, competitive salaries and many career development opportunities.
The primary purpose of this position is to service customers at the Raleigh Central Services office in the registering of their vehicles in the state of North Carolina. To perform this task, this position requires technical and administrative skills. This position must have an extensive knowledge of the General Statutes, policies, and procedures that govern the issuance of a North Carolina title as well as other credentials. Additionally, this position will issue official/special/personalized license plates, issue crash reports, and provide customers with the purchasing of their driving or vehicle registration records observing the Federal Privacy Act guidelines. This position accepts payments for driving license penalties and/or fees as well as other duties assigned by the manager as required for the functionality of the unit. This position with NCDOT offers full State Benefits, competitive salaries and many career development opportunities.
The program area for this position includes one or more of the following: working knowledge of Raleigh Central Services processes, vehicle title and registrations experience, DMV customer service experience, and/or experience applying and/or explaining Motor Vehicle General Statues and DMV rules and regulations.
Knowledge, Skills and Abilities / Competencies

Applicants must submit an application that clearly reflects work experience that demonstrates the following:

• Experience with a personal computer and mainframe database.

• Experience operating a calculator, workstation laser printer, fax machine & copier.
• Experience with recording, compiling, summarizing & analyzing data.
• Experience in title examining, reviewing information to determine compliance with applicable laws, rules, or regulations to resolve a complex or special processing matter.
• Experience in explaining & interpreting policies, regulations, & programs; and balancing a cash drawer.

Minimum Education and Experience Requirements

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail.

Bachelor's degree from an appropriately accredited Institution; or an equivalent combination of training and experience.
Supplemental and Contact Information

Sharon Ashe

Applicants must meet both the minimum requirements and all posted Knowledge, Skills and Ability requirements to be considered Qualified for the position. It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application.
NCDOT will not accept "See Attached" or "See Resume" in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted.
NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.
For permanent and time-limited appointments:Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.

01

I understand in order to be qualified for this position, the description of my work experience must clearly reflect the required education and experience as well as the posted knowledge, skills and abilities for this position. I have included all of this information within my application. (If you haven't completed the application requirements, please return to your application to finish it before submitting your application.)

• Yes
• No

02

Which of the following best describes your level of experience using a personal computer and mainframe database?

• None
• Less than 1 Year
• 1-2 Years
• 2-3 Years
• 3 or More Years

03

Explain how you have experience with a personal computer and mainframe database.
04

Which of the following best describes your level of experience in operating a calculator, workstation laser printer, fax machine & copier?

• None
• Less than 1 Year
• 1-2 Years
• 2-3 Years
• 3 or More Years

05

Explain how you have experience in operating a calculator, workstation laser printer, fax machine & copier.
06

Which of the following best describes your level of experience with recording, compiling, summarizing, and analyzing data?

• None
• Less than 1 Year
• 1-2 Years
• 2-3 Years
• 3 or More Years

07

Explain how you have experience recording, compiling, summarizing, and analyzing data.
08

Which of the following best describes your level of experience with title examining, reviewing information to determine compliance with applicable laws, rules, or regulations to resolve a complex or special processing matter?

• None
• Less than 1 Year
• 1-2 Years
• 2-3 Years
• 3 or More Years

09

Explain how you have experience with title examining, reviewing information to determine compliance with applicable laws, rules, or regulations to resolve a complex or special processing matter.
10

Which of the following best describes your level of experience in explaining & interpreting policies, regulations, & programs; and balancing a cash drawer?

• None
• Less than 1 Year
• 1-2 Years
• 2-3 Years
• 3 or More Years

11

Explain how you have experience in explaining & interpreting policies, regulations, & programs; and balancing a cash drawer.
Required Question