Program Coordinator for Student Success

Posting Information

Posting Information

Department
Grad School-390100

Career Area
Administrative/Clerical Support

Is this an internal only recruitment?
No

Posting Open Date
03/18/2025

Application Deadline
04/01/2025

Position Type
Permanent Staff (SHRA)

Position Title
Business Services Coordinator - Contributing

Salary Grade Equivalent
GN06

Working Title
Program Coordinator for Student Success

Position Number

Vacancy ID
P020237

Full-time/Part-time Permanent/Time-Limited
Full-Time Permanent

If time-limited, estimated duration of appointment

Hours per week
40

Work Schedule

M-F, 8AM-5PM with flexibility

Work Location
CHAPEL HILL, NC

Position Location
North Carolina, US

Hiring Range
$38,000-$48,000

Pay Band Information

To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.

Position Summary Information

Be a Tar Heel.

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Primary Purpose of Organizational Unit

Through research, teaching and public service, graduate education creates knowledge that leads to innovative solutions to address critical societal needs. The University of North Carolina at Chapel Hill offers more than 80 programs that grant more than 160 graduate degrees and graduate students make up nearly 30% of enrolled students at UNC-Chapel Hill.

The Graduate School of the University of North Carolina at Chapel Hill provides leadership to envision, shape and support the highest quality education for a diverse community of graduate students whose contributions will have global impact. Drawing on best practices gleaned from graduate educators throughout the country, The Graduate School models the inclusive and equitable policies and practices that the University of North Carolina at Chapel Hill strives to instill in every unit, department, and program at this great University.

The Graduate School supports graduate students in almost every program across the Carolina campus and serves students from admission through graduation. We provide financial support (e.g. interdisciplinary fellowships, tuition support, travel awards, and research supplements), career and professional development (e.g. in pedagogy, leadership, communication, grant writing), diversity and student success programming, academic program support, and advocacy to students, faculty, staff, and graduate programs. The Graduate School also provides individual students with services tailored to meet their needs.

Position Summary

This position may be eligible for a hybrid work arrangement that may include a partially remote work location, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station.

The primary purpose of this position is to work with the Student Success Program (SSP) in The Graduate School. The Graduate School's SSP implemented several initiatives across campus for the success of the graduate student body such as Carolina Grad Student F1RSTS, Global Grads, WE RISE, Military-Affiliated Grads, Queer Grads, Carolina Graduate Caregivers, and the Summer Undergraduate Pipeline.

This position is responsible for program administration for all SS initiatives which includes organizing meetings, updating calendars, creating agendas, taking minutes for standing meetings, and ordering supplies and maintaining inventory. The program coordinator will also work with the Finance and Administration team, provide program expense receipts, invoices, and reimbursements, and reconcile monthly SS expenses. This position will also coordinate the administration of all SS post-event evaluations and compile results for review. The program coordinator will be responsible for assisting with communication efforts to ensure timely messaging to campus and students regarding SS initiatives. This responsibility includes creating and disbursing program newsletters and maintaining platforms for e-communications, creating and designing electronic event invitations, presentation posters, and conference/meeting materials.

This position will officially report to the Director of Student Success.

Minimum Education and Experience Requirements

Bachelor's degree in business administration or a related discipline; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Required Qualifications, Competencies, and Experience

Occasional evenings, nights, and weekends.

Preferred Qualifications, Competencies, and Experience

Knowledge of Microsoft Office Suite, Adobe Suite: InDesign, Illustrator, Photoshop; WordPress, Qualtrics, Google Docs, Canva, and Zoom.

Required Licenses/Certifications

Special Physical/Mental Requirements

Campus Security Authority Responsibilities

This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.

Position/Schedule Requirements
Evening work occasionally, Night work occasionally, Weekend work occasionally

Special Instructions

Quick Link

Contact Information

Office of Human Resources Contact Information

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at or send an email to

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

Equal Opportunity Employer Statement

The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.