Salary: $3,210.40 Biweekly
Location : Anchorage, AK
Job Type: Full Time
Job Number: 50420
Department: Health
Division: Senior & Disabilities Services
Opening Date: 05/08/2025
Closing Date: 5/14/2025 5:00 PM Alaska
Division: Senior and Disabilities Services
Position Open To: Department Employees Only
Bargaining Unit: Supervisory
Range: 20
Job Description
Join the Department of Health.
We're thrilled to welcome you.
We've made our application process more accessible than ever.
Please take a look at our job announcement below.
If you can see yourself in this role, apply now-your next opportunity awaits.
This position is open to current Department of Health employees only.
Please check the definition below to determine if you qualify.
What You Will Be Doing: In this position, you will be responsible for managing the Medicare Information Office, coordinating and managing the state and federal grants, Medicare Information Office staff, statewide helpline, outreach, education, and the Volunteer Medicare Counselor Program for statewide coverage. The complex Medicare program continually changes and requires consistent evaluation and analysis of program data, operations, strategies, training, and budgets.
Mission and Values/Culture:
We aim to promote health, well-being, and safety for individuals with disabilities, seniors, and vulnerable adults by facilitating access to quality services and supports that foster independence, personal choice, and dignity.
The mission of the Alaska Medicare Information Office is to counsel, educate, and empower Alaskans to make informed Medicare and other health insurance-related decisions. We are Alaskans Helping Alaskans get more out of their Medicare.
Our division values employee work-life balance and embraces the culture of transparent communication and positive atmosphere.
Benefits of Joining Our Team: This position is part of an amazing team with opportunities to positively impact our Alaskan senior and disabled beneficiaries, their caregivers, and family members by managing the office and the Medicare counselor volunteer program, which can help with in-depth counseling and education on Medicare. Our team fosters a flexible, supportive, and respectful work environment.
The Working Environment You Can Expect:
This position is located in Anchorage, Alaska
Our office is located next door to East High School at 1835 Bragaw St.
We are conveniently located near Costco, local eateries, coffee shops, and Fred Meyer for any of your shopping needs. We have a strong community feel with supportive and kind coworkers who love to help others. There will be opportunities to grow within our division and also within the department. Growth is our backbone.
Who We Are Looking For:
The ideal candidate will possess some or all of the following position-specific competencies in addition to the minimum qualifications listed below:
• Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are possibly difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
• Leadership Skills: Ability to enable individuals to effectively guide others toward achieving common goals. These include communication, decision-making, and conflict resolution, and are essential for motivating teams and fostering engagement.
• Independent Abilities: Capability to take the initiative, make decisions, and accomplish tasks without constant supervision or guidance. This includes organization, self-reliance, and confidence in yourself to make well-informed decisions. Special Notice :
• A valid and current Driver's License is required at the time of appointment.
• This position requires frequent travel (1 to 3 times a month) to remote areas of Alaska via small aircraft.
• A background check will be required for this position.
• The successful candidate must pass a background check. To view the general description and example of duties for this job class,
Please go to the following link and search for (Program Coordinator):
Minimum Qualifications
Competency-Based Minimum Qualifications Instructions
This job class uses competency-based minimum qualifications. Please ensure your application (through work history, volunteer experience (duties summary), training, education, licenses, certifications, etc.) supports how you have gained the knowledge, skills, abilities, and behaviors (competencies) and that you possess the minimum required competencies for the job class.
Competency Description The competency description(s) listed below have been designed to promote a common understanding of the essential elements of the job class. They highlight the more general and customary knowledge, skills, abilities (KSAs), tasks, and behaviors used to describe the competency. They typically list expectations instead of specific tasks and are to be used only as parameters and guidelines. A competency's description is not intended to exclusively define every KSA, task, and behavior needed to meet the competency successfully, but rather to provide the manager/agency with a broad reference of options as to how an applicant can meet the job expectation.
Please ensure your application (through work history, training, education, licenses, certifications, etc.) supports/demonstrates you possess the minimum required competencies for the job class.
Any combination of education and/or experience that provides the applicant with competencies in
• Analytical Thinking/Problem Solving: uses a logical, systematic, sequential approach to address problems or opportunities or manage a situation by drawing on one's knowledge and experience base and calling on other references and resources as necessary.
• Compliance: Knowledge of procedures for assessing, evaluating, and monitoring programs or projects for compliance with Federal laws, regulations, and guidance.
• Decision Making: Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
• Planning and Evaluating: Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes.
• Organizational Awareness: Knows the organization's mission and functions, and how its social, political, and technological systems work and operate effectively within them; this includes the programs, policies, procedures, rules, and regulations of the organization. Equivalent to those typically gained by:
Training from an accredited college or university in any field and/or progressively responsible professional experience developing, planning, coordinating, and implementing a program, project, business, organization, or major components of a program, including having administrative authority over the program/project funding, staff, and/or overall operations.
Special Note :
"Competencies" means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation.
"Typically gained by" means the prevalent, usual method of gaining the competencies expected for entry into the job.
"Training" and "education" are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, online, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.
"Professional experience" means work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the power or right to decide or act according to one's own judgment.
"Progressively responsible" means indicating growth and/or advancement in complexity, difficulty, or level of responsibility.
Additional Required Information
At the time of the interview, please provide the following:
• Three (3) professional references whom we may contact by phone, one (1) of whom must be your current or most recent supervisor, if not already provided in the application.
• Current performance evaluation, if available.
• A copy of academic transcripts (unofficial is okay; please ensure that the institution name/URL is listed on the transcripts) is used to support that you meet the minimum qualification competencies, if not already provided in the application.
Please read the information below carefully. This applies to your application submission.
SUPPLEMENTAL QUESTIONS . click apply for full job details
Date Posted: 10 May 2025
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