The Research Quality Program Coordinator facilitates the development of improvement strategies across the assigned department. Provides critical support functions as the infrastructure and processes for Research Quality programs are further developed.
- Organizes and leads the facilitation of oversight committee meetings with identified stakeholders and assists in the development and management of a strategic plan for the Program.
- Works with the oversight committee and key stakeholders to develop appropriate key performance indicators, timelines and milestones to support progress toward strategic aims.
- Identifies opportunities and risks, provides ongoing feedback regarding progress toward goals and provides well supported recommendations to address barriers, leverage opportunities and mitigate risks.
- Works with key institutional stakeholders to develop and maximize automation of program processes including data abstraction and reporting to improve accuracy and quality of reported data and ensure compliant reporting to CMS and third party payers necessary for reimbursement
- Contracts and builds relationships with partner leadership teams that are committed to increasing operational efficiencies through the implementation of automation and coordinated improvement processes.
- Conducts evaluation of interventions and processes to identify what is successful and what are the challenges that require additional intervention.
- Supports training of internal champions and meets with them on a regular basis to provide expertise, ongoing feedback regarding progress toward goals, and address challenges and successes.
- Measures the progress of multiple programs through analyses and provides results and recommendations for improvement as appropriate.
- Provides expertise for supporting strategies such as utilizing health informatics to support quality improvement, and professional development training on guidelines and quality.
- Performs other duties as required or assigned.
- Bachelor's degree and three (3) years of experience working in health care or with health systems or employers or the equivalent in education and experience required.
- Master's degree in health-related field preferred.
- Two years of prior research experience required.
- Project Management experience preferred.
- Expertise with analytics, large data sets, and program coordination.
- Experience with Microsoft word and Power Point.
- Excellent communication skills and demonstrated ability to work effectively on a team with strong relationship-building skills.
- Certification through the Society of Clinical Research Associates (SOCRA) or Association of Clinical Research Professionals (ACRP) required.