Department The Florida State University Career Center
Responsibilities Position Focus Statement The Program Associate assists in efforts to promote and connect students with hiring employers for career goal or academic major related on- and off-campus, part-time, and seasonal paid employment. Primary duties include communicating with students, employers, faculty and staff; and broader Career Center team to increase student and employer engagement. Facilitates administrative support and customer service to the Career Center Experiential Learning Programs and On/Off-Campus Recruiting. Assists the Program Director with coordination and execution of FSU annual participation in National in National Student Employment Week (NSEW), the Tony DiBenedetto Student Employee of the Year Award (SEOTY) program, and virtual or in-person recruiting events connecting FSU students with employers hiring for part-time, seasonal and summer employment. Respond to employer inquiries recruiting for experiential learning opportunities (part-time, seasonal, and summer camp jobs in addition to internships, leadership, volunteer, etc.).
Responsibilities Serve as main point of contact for off and on campus hiring employers interested in promoting experiential learning opportunities (part-time jobs, internships, leadership, research and volunteer, etc.) to Florida State students. Respond to requests from business/industry, government, and nonprofit employers who want to post experiential learning opportunities, e.g. internships, volunteer, part-time and seasonal employment. Maintain external communications and customer service excellence regarding current and new experiential learning engagement opportunities. Review submitted employer experiential learning postings in NoleNetwork. Escalate employer concerns/issues to appropriate team members. Serve as one of two contacts for reviewing for fraudulent job postings and notifying students and Career Center staff of reported postings. Collaborate with FSU ITS and FSU PD to update fraudulent/scam job posting webpage and internal reporting procedures annually. Post received experiential learning opportunities in NoleNetwork; utilize resources to gather needed information and ensure NoleNetwork postings are grammatically correct; clarify any concerns/questions regarding a posting with appropriate team member(s). Present postings of interest or with low application numbers and student views at meetings.
Provide administrative support for virtual and in-person student employment hiring events connecting hiring off-campus employers with Florida State students seeking paid, part-time employment such as summer camps, peak seasonal hiring, local employers, etc. Provide clerical and administrative support for employer open house events to create new internship opportunities.
Provide administrative support of university-wide student employee nomination and recognition program Tony DiBenedetto Student Employee of the Year (SEOTY) as well as FSU's participation and celebration of National Student Employment Week (NSEW).
Support delivery of core Career Center programs, services, events and career fairs. Maintain working knowledge of all Career Center programs, services and policies. Actively participate and engage in Career Center staff meetings, trainings, retreats and meetings. Serve as liaison to Career Center, Division of Student Affairs, departmental and university committees as needed. Serves on Career Center's CSM Working Group in order to train, manage and leverage use of all tools and educate team members on system changes/updates.
Complete required training and maintain knowledge of university processes to route non-monetary contracts through the centralized contract module as well as manage the supplier registration and invoice submission/payment for InternFSU: TLH employers.
Qualifications High school diploma or equivalency and four years' experience or a combination of post high school education and experience equal to four years.
Preferred Qualifications - Ability to demonstrate effective customer service skills.
- Ability to communicate effectively verbally and in writing.
- An ability to demonstrate critical thinking based upon in-depth data, substantiating information, considering and respecting others' input and ethics.
- Ability to perform accurately in a detail-oriented environment.
- Knowledge of applicable computer applications and basic computer functions.
- Knowledge of the principles and practices of student program planning, development, and evaluation.
- Demonstrated ability to relate to students through the use of basic communication, helping, and problem-solving.
- Knowledge of the principles and practices of event planning and ability to coordinate, organize and evaluate meetings and/or events.
Helpful You are known as a problem solver and a go-to-person for sound advice. You work well under pressure and think quickly on your feet, remaining calm and professional. You're able to see the big picture and the small details without much effort. Discretion comes naturally to you and so does going above and beyond. It's not just a catch phrase, it's what you do. You are able to connect with people. You can balance compliance and customer service. You can easily engage with others, be assertive, and diplomatic at the same time. This position takes a unique skill set. Good communication skills are a must.
University Information One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news.
Learn more about our university and campuses.
Anticipated Salary Range The salary for the Program Associate position is $36,250, commensurate with education and experience.
FSU Total Rewards FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.
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How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at . If you are a current FSU employee, apply via myFSU > Self Service.
Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.
Veterans' Preference Certain service members and veterans, and the spouses and family members of such service members and veterans, receive preference and priority, and certain service members may be eligible to receive waivers for post secondary educational requirements, in employment by the state and its political subdivisions and are encouraged to apply for the positions being filled. Veterans' Preference applies to University Support Personnel System (USPS) positions only.
IMPORTANT: To claim Veterans' Preference, select "yes" to the question on the application questionnaire and upload a DD-214 (or equivalent), the Veterans' Preference Certification form, and other documentation if applicable with your online application before midnight of the position closing date.
Click the links for eligibility information and required documentation , or call FSU Human Resources at .
Considerations This is an USPS (University Support Personnel System) position.
This position requires successful completion of a criminal history background check .
Equal Employment Opportunity FSU is an Equal Employment Opportunity Employer.