Job Title: Program Assistant (Testing Center)(16 hours per week)
Location: Centralia College
Regular/Temporary: Regular
Full/Part Time: Part-Time
Job ID: 14852
About Us
Centralia College is located on a 30-acre campus in the heart of Centralia, Washington and has been serving students in the Lewis County region since 1925. As a comprehensive community college, Centralia College offers academic transfer and workforce programs, as well as adult basic education, ELL, and personal enrichment classes. The college also offers five Bachelor of Applied Science degrees: Information Technology - Application Development, Diesel Technology, Applied Management (Business), Behavioral Healthcare and Teacher Education.
In addition to the main campus in Centralia, Centralia College East in Morton is a smaller site that serves the needs of students in east Lewis County. Since the college is committed to the success of all students, Centralia College also provides educational programs at two corrections centers in southwest Washington - Garrett Heyns Education Center located in Shelton, Washington and the Cedar Creek Corrections Center located in Littlerock, Washington. In addition to Green Hill School in Chehalis, Washington. In total, the college serves more than 7,000 students annually. For more than 90 years, several generations of Lewis County residents have looked to Centralia College for their education and training needs.
For more information on Centralia College and what it can do for you, please call or visit .
Job Description The Testing Center is open 8am-5pm. This position works under the general supervision of the Testing Center manager to provide current/future students, staff, testing candidates and the community with information and procedures related to a variety of tests offered through Centralia College's Testing Center. This position is responsible for adhering to a variety of test proctoring requirements, data collection and entry, scheduling, and providing quality customer service over the phone and in person.Duties and Responsibilities
Reception and intake of current and future students, provide appropriate information to visitors to campusAnswer telephone inquiries and appropriately guide current and future studentsStrong and effective customer service in person and over the phoneProctoring a variety of tests including, college-placement test, CASAS, Pearson Vue, Kaplan, and course specific tests Complete annual proctor certificationsSchedule and arrange testing appointments including accommodating testing, use of scheduling of Whisper Room Enter test scores in college ctcLink systemCollaborate and work closely with other campus departments to ensure effective services to students Adhere to FERPA and confidentiality protocols
Qualifications
High school graduation or equivalent and two-years of customer service/clerical experience or equivalent education and experienceCommunication skills: Ability to communicate effectively; follow and provide clear instructions; consistently provide a positive customer services attitudeDependability, promptness and consistent adherence to work schedule Ability to work independently and be a self-starter
Preferred Qualifications
Familiarity with Centralia College campusAbility to multi-task and pay attention to detailAbility to adhere to and explain testing protocolsBi-lingual SpanishDemonstrated patience during stressful/frustrating situations
Conditions of Employment
There is one 16 hours per week year round position. Classified employees are represented by the Washington Federation of State Employees (WFSE).
DEADLINE: This position will close May 26, 2025. The screening committee will begin their review May 27, 2025.
COMPENSATION
Monthly Salary: Range 37 ($1,295.60 - $1,677.60)
APPLICATION PROCESS
Interested candidates may apply by submitting the following items:
- Online Application
- Cover Letter that addresses your interest in the position and ability to perform the responsibilities described in this announcement.
- Detailed résumé of all educational and professional experience that demonstrates how you meet the qualifications.
- List of at least three professional references with contact information. References are typically contacted after interviews.
Eligibility to Work
If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work.
Background Check
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
EEO Statement
Centralia College has a strong institutional commitment to the principles of diversity in all areas. In that spirit, we strongly urge all qualified applicants, especially people of color, persons of disability, women, and disabled and Vietnam era veterans, to apply. Centralia College is an Equal Opportunity employer.
It is the policy of Centralia College to assure equal employment opportunity and non-discrimination on the basis of race or ethnicity, creed, color, national origin, sex, marital status, sexual orientation, age (over 40), religion, the presence of any sensory, mental, or physical disability, or status as a disabled or Vietnam-era veteran.
Centralia College does not discriminate in admission or access to, or treatment or employment in, its programs or activities. Designated Title II, VI, VII, IX, Section 504, ADA compliance officer: Vice President for Human Resources and Equity, Hanson Hall Room 101, Centralia College, 600 Centralia College Blvd, Centralia WA , .
The Human Resources Office is accessible for persons with disabilities. Those who need disability accommodation in the application/employment process, please call .
Jeanne Clery Statement
Notice of Availability of Annual Security Report-Centralia College's Annual Crime/Security Report is available here , containing mandated information about current campus policies concerning safety and security issues, required statistics, and other related information. To obtain a paper copy of the report, please call .
Title IX Statement
Centralia College is compliant with Title IX best practices. For more information visit, Title IX.