Homeless Children's Network
TITLE: Programming Assistant
SALARY: $75,000
SCHEDULE: Full-time position
BENEFITS: Health, Dental, and Vision insurance
ABOUT HOMELESS CHILDREN'S NETWORK
Homeless Children's Network is a community-based organization providing mental health and
family support services to children and families who are homeless and formerly homeless. This
position is responsible for answering the phone and routing calls to the appropriate staff
members; greeting and assisting clients and visitors; monitoring, ordering, receiving and
stocking office supplies and attending to general administrative duties in support of HCN staff.
HCN's Community Culture
Of all the above important qualifications, bring the heartfelt quality of compassion, with exquisite
cultural responsiveness as a primary guiding quality, not only of your professional life, but of what you hold dear.
Please bring a strong analysis of how race, ethnicity, culture, language, region, poverty, sexual
and gender identity, age, education, opportunities and resources generationally made available
or not, and systemic oppressions impact a person's mental health.
Programming Assistant Primary Role:
The Program Assistant works the reception desk and is often our initial contact for HCN's clients
and visitors, and must have a cheerful, positive, welcoming attitude and demeanor. S/he must
also demonstrate the ability to hold confidentiality, respect boundaries, assist children and
families coming to the clinic for sensitive services, and demonstrate clear verbal and written
communication skills.
Program Assistant Job Duties:
Ordering and Stocking: orders & stocks program and office supplies, stocks refrigerator
and snacks for clients. Stocks restrooms supplies and makes sure supplies remain
available.
Send notices for Service Providers' Meetings and other HCN functions
Makes simple purchases for organization, interns, or staff after CEO/COO approves
Replenish forms and creates charts: keeps all regularly needed forms replenished
Performs other duties as assigned
Managing an extremely active calendar of appointments; managing incoming and
outgoing phone calls, composing and preparing correspondence that is sometimes
confidential; creating spreadsheets and presentations; establishing and maintaining
electronic and paper files, copying, faxing; completing expense reports; arranging travel
plans and compiling documents for travel-related meetings.
Researches, prioritizes, and follows up on incoming issues and concerns addressed to
the Executive Director, including those of a sensitive or confidential nature. Determines
appropriate course of action, referral, or response.
Required Skills/Abilities:
Excellent verbal and written communication skills.
Excellent interpersonal skills with the ability to manage sensitive and confidential
situations with tact, professionalism, and diplomacy.
Excellent organizational skills and attention to detail.
Proficient with Microsoft Office Suite or related software.
Proficient with or the ability to quickly learn payroll management, human resource
information system (HRIS), and similar computer applications.
Education and Experience:
Associate's degree in related field required.
Prior related office experience preferred.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
At HCN we don't just accept differences, we CELEBRATE them. At HCN, we thrive on your humanness, your individualism, your authenticity. Mohawks, weaves, braids, bald, twists, dreads, straight, mullet? Yes, that too. The people we serve are as diverse as a jar of multicolored marbles and for the benefit of our clients, our employees must be to. HCN is proud to be an equal opportunity employer.