Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
Responsible for the management of ongoing contractual relationships and the operational delivery of services to clients for an account or group of accounts. Serves as the prime point of contact to the client(s) regarding overall and day-to-day service delivery. Takes primary responsibility for client satisfaction with service delivery. Response for programs to establish and maintain quality standards of existing products and services.
What you'll do
- Project Management & Execution
- Pre-Sales Consulting & Solution Design
- Draft and finalize Statement of Work
- Client Relationship Management
- Stakeholder Collaboration & Communication
- Risk Mitigation & Problem Solving
- Sales Support & Post Sales Consult
- Track and Submit Final Billing Requests
- Track and Report KPIs
What experience you need
- 3+ years of experience
- Project Management and oversight
- Identifying Client issues and implementing correct solutions
- Prepare and communicate project requirements to technical teams
- Preparation of customer bids or proposals and RFI (request for information) responses
- Prepare supporting technical information and/or instruction documentation
- Track and report KPIs
- Excellent communication skills, relationship/client management
What could set you apart
- Practical knowledge of SQL, BigQuery, Linux/Unix, SFTP site set-up
- Experience with Wrike, Casper, Jira, Salesforce, Confluence, Tableau
We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.
Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference.
Primary Location: USA-Atlanta JV White
Function: Function - Fulfillment / Operations
Schedule: Full time