We are currently seeking an experienced Professional Services Consultant to join our team and lead the implementation and execution of the Bravura software for our customers' events. Our software focuses on the event/tradeshow industry, and our consultant's responsibility will be to deliver Bravura software to customers - translating the customer requirements to our technical staff members who will build the software (mobile and web) for the customer.
The primary location for this role will be in our Roswell, GA, office, but travel will be required for some events.
Duties and Responsibilities:
- Manage multiple customer accounts
- Educate customers on the capabilities of Bravura's suite of software options
- Understand the main goals and objectives of the customer and map their requirements to the capabilities of Bravura's software
- Communicate effectively with customers and prospects
- Demonstrate creative strategizing and problem-solving skills
- Work in a fast-paced environment with multiple projects
- Travel for on-site support to conferences and events
- Master and maintain detailed knowledge of Bravura's software, its configuration options, integration points, and best practices
- Consistently go above and beyond to give clients and event attendees the best experience
- Act as a team-player
- Display excellent written and verbal communication
Qualifications:
- Self-motivated & driven. Have the ability to work and thrive under minimal supervision and sets of instructions
- Exceptional attention to detail and accuracy
- Exceptional organizational skills with the ability to work under pressure
- "Out of the box thinker" when confronted with problems or issues
- Strong communication skills
- Ability to exercise good judgment, show initiative, professionalism, and be proactive
- Exceptional writing, editing, and proofreading skills
- Ability to travel when required
- Ability to work in a fast-paced, entrepreneurial environment
- Ability to multi-task and be a team player who works collaboratively and effectively with others
- Familiar with various computer application software and mobile applications and willing to learn and adapt
- Event Planning Experience