This job's key responsibilities include:
- Provide day-to-day supervision and guidance to team members.
- Assign tasks and responsibilities to team members based on their strengths and capabilities.
- Set clear goals and objectives for the team and individuals.
- Manage resources efficiently to meet team objectives.
- Assess the performance of team members and provide constructive feedback.
- Recognize and reward achievements and contributions.
- Facilitate effective communication within the team and between other departments.
- Act as a conduit for feedback between team members and upper management.
- Provide regular updates to upper management on team performance and progress.
- Encourage and support the development of skills and competencies within the team.
- Help the team navigate challenges and solve problems collaboratively.
- Foster communication and collaboration between different functions.
- Make decisions within the scope of the team's responsibilities.
- Foster a positive and motivating work environment.
- Engage team members in the decision-making process and organizational goals.
- Monitoring and reporting on KPI's in relation to departmental goals, and actively seeks out ways to continuously improve within the department and team.
- Ensures procedures are being followed and implement corrective actions where necessary.