Production Services Application Support Analyst

Pittsburgh, Pennsylvania

TTI of USA, Inc.
Job Expired - Click here to search for similar jobs
Job Description:
  • bility to handle day-to-day user queries, support activities for applications and overnight batches.
  • Identify, define, and implement required monitoring and automation solutions.
  • bility to deal with time sensitive issues in support of critical service level commitments.
  • Maintenance of Issues logs, knowledge base articles and documentation.
  • Lead troubleshooting during production outages and communicate to management throughout the incident lifecycle.
  • Performs complex troubleshooting as a subject matter expert in one or more applications.
  • Leads root cause analysis and problem management for problems to address underlying technical issues.
  • Work closely with developers on continuous integration/continuous delivery solutions.
  • Production readiness reviews for new releases and validate the supportability of changes prior to introduction into production.
  • Experience in application deployment/release activities.
Required Skills/Experience:
  • Java - Coding and check code
  • Worked on a support role
  • Debugging existing code experience
Preferred Skills/Experience:
  • Splunk
  • JIR
  • ngular
  • Oracle
  • ServiceNow
Required Education/Certification(s):
  • Bachelor's degree in Computer Science, Engineering, etc.
dditional Information:
  • Duration: 12-month contract to hire
  • Hybrid Work Model: 3 days onsite weekly required weekly in Pittsburgh, PA or Lake Mary, FL
  • Rate Range: $70-75/hr. W2 (based on experience)
Date Posted: 06 April 2025
Job Expired - Click here to search for similar jobs