Job Description About the Role: As a Production Coordinator, you will play a central role in performing various aspects of data processing to prepare output for printing, mailing and e-statement delivery. Your responsibilities will involve overseeing production schedules, administering and validating project workflow activity, reviewing and implementing data processing specifications, coordinating between different departments, and communicating effectively with team members to meet production goals and quality standards.
Essential Job Responsibilities:- Prepare print files, e-statement files, processing reports and production instructions using various software tools.
- Execute and validate all print and mail data processing functions as required - data cleansing, CASS, postal presorting, variable data programming.
- Review customer and project specifications to ensure that all processing and output meets requirements.
- Assist with administration and setup of workflow activities in the management information system.
- Monitor and maintain production schedules to ensure timely completion of projects and adherence to deadlines.
- Communicate production schedules, project status updates, and any relevant information to team members and stakeholders.
- Collaborate with other production departments, sales and customer service staff, to ensure job specifications are met.
- Assist in the resolution of data processing issues, by coordinating with relevant departments and implementing corrective measures.
- Perform other duties as assigned to support the overall objectives of the data management department.
- Adhere to all safety protocols, regulatory requirements, and company policies to ensure a safe and compliant working environment for production staff.
Qualifications:- Strong technical aptitude and troubleshooting skills, with the ability to diagnose and resolve technical issues efficiently.
- Proficiency in analyzing data and performance metrics to identify trends, patterns, and opportunities for improvement.
- Detail-oriented with strong organizational skills and the ability to manage multiple tasks and priorities effectively.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
- Proficiency in Microsoft Office suite and/or Google suite and other relevant software applications used in production planning and scheduling.
- Ability to work independently and make decisions under pressure to ensure production goals are met.
- Flexibility to adapt to changing priorities and production schedules as needed.