As a
Product & Vision Link Administrator, you will effectively administer Vision Link and supporting dealer web based applications. Establish and/ or maintain customer and equipment information in support of equipment management services.
What You Will Do in This Role: - Grant and maintain access for Vision Link, SOS, Trimble (DMT) and Part store on-line applications
- Establish and maintain customer information in DMT including Universal Customer ID (UCID) and customer equipment data and population information
- Coordinate with Caterpillar and/or other Caterpillar Dealerships to resolve duplication or conflicts with UCID's
- Provide parameters to service personnel for hardware installation and configuration
- Establish, activate and maintain equipment subscriptions and customer invoicing
- Utilize the Dealer Service Network (DSN) for reporting hardware and software related issues
- Complete all necessary documentation and follow up as required in a timely, orderly manner
- Train users on the functionality, benefits and reporting within the Vision Link and supporting applications
- Communicate with PSR's, MSR's, Technicians and Service Management to identify needs and ways that this position can support their needs
- Travel is required for training and/or to assist at other locations.
Our Ideal Candidate: - Associate's degree or higher preferred, three years of related experience, or a combination of both
- Strong computer skills and the ability to learn to effectively use company software - with training
- Strong creativity, communication, and problem-solving skills
- Ability to think and act strategically
- Ability to effectively present information and respond to questions
What Will Put You Ahead: - Working knowledge of Cat developed, web based applications preferred
What We Can Offer You: - Competitive pay to recognize your valuable contribution
- 401(k) with matching
- Full insurance benefits
- Health insurance benefits starting day one of employment for full-time employees
- Holiday, PTO, and Parental Leave, promoting work-life balance and personal growth
Foley Industries - Foley Equipment, Foley Power Solutions, Foley Rental, and SITECH Central - proudly stands at the forefront of progress, serving customers in Kansas and Western Missouri for over nine decades. With a dedicated team of over 1,000 employees, we are committed to delivering exceptional service, top-quality parts and rentals, and unparalleled sales support across a comprehensive range of Caterpillar and allied construction equipment, power generation solutions, and cutting-edge SITECH construction technology. As we continue to empower our customers' success, we invite you to explore the endless opportunities that await you at Foley. To learn more about our company and join our team of industry leaders, please visit .
Foley Industries, Inc. is an Equal Opportunity Employer (Race/Gender/Veteran/Disabled/Sexual Orientation/Gender Identity). To request a reasonable accommodation or assistance in completing the application, call or email. At this time Foley does not participate in any Visa sponsorship programs.