Product Specialist 2

Top 3 Skills:
Data Analisys
SQL Queries
Application Testing.
This Product Specialist 2/Data Specialist position is part of the Health Inspection Program (HIP) within the Maine Center for Disease Control and Prevention, reporting to the Program Manager for HIP. This position will work collaboratively with the Office of Information Technology (also known as MaineIT) to ensure data and systems supports are maintained. This position will support HIP, Maine CDC, and provide program technical assistance to MaineIT. Work will be performed remotely with daily collaboration with team members. Initially, on-site meetings will occur for the first 3 months of orientation. After the 3 months, occasional on-site meetings may be required. The team supports the HIP application known as DHE Tracker for licensing, inspection, enforcement and reporting services. Currently, HIP is in the process of transitioning all retail tobacco licenses to the ALMS application by December 2024.

Qualified candidates must have application testing experience: Required minimum of two (2) year application testing experience. Candidates with one (2) or more years of experience with at least one (1) year of the following are preferred:
Essential skills in developing/writing queries in SQL.
Competency in analyzing data.
Performance monitoring experience.
Put into place quality control plans and identify system improvements. Ability to develop and generate custom reports for distribution.
Strong Communication skills to relay information to non-technical staff

The primary purpose of this position is data management specifically designed to provide technical support and assistance to the HIP staff and
Maine CDC team. Providing data as properly requested to licensees, media and the public related to licensing, inspections and enforcement of the
laws, rules and regulations associated with food, lodging, campground, outh camp, body artist and pool safety, environmental and public health
issues such as managing foodborne illness outbreaks and helping to control the spread of infectious diseases.

Roles and Responsibilities
This position provides oversight for tracking all aspects of licensing, inspection and enforcement data; develops and manages quality
assurance and quality control processes to facilitate effective and efficient regulatory compliance, including creating queries to facilitate quality
assurance and/or quality control; coordinates and advises on proper documentation of information in the database of record; provides guidance
and assistance to staff on database-related issues (this includes, but is not limited to, developing standard operating procedures, creating and
conducting training seminars and technical assistance on database organization and work flow issues); provides advice and recommendations
for policy changes and is responsible for quality control of all data enteredbinto the DHE Tracker system (approximately 26 users).
Business Coordination and/or process management oversight, includingbdata querying for quality control and assurance, supporting application
testing, overseeing application ticket management, planning and managingbnew and ongoing system tasks, update GovDelivery subscriptions,
generating monthly reports for HIP and CDC management (ex. Complaints,bInspections & Overdue Inspections)

Pelase see attached RNR