We're looking for a Product Owner to join our Technology team.
The Tech team provides the functionality needed for our business to excel. With expertise in design and development, we find solutions and anticipate the needs of our rapidly scaling business. Our focus is on delivering end-to-end customer experiences and taking a holistic view of business systems and tools.
What you'll need:
- Experience in a D2C eCommerce environment, with knowledge of commerce systems
- Experience documenting, understanding, and migrating complex data structures
- Experience owning 1st and 3rd party commerce platforms
- A customer-focused approach backed by commercial awareness, able to assess business opportunities
- Ability to simplify complex problems into manageable parts and evaluate them systematically
- Ability to work autonomously or collaboratively with stakeholders and remain open to ideas
- Experience working with and managing technical resources including UX, Engineering, and QA
- An interest in relevant commerce technologies
- Ability to present options and recommendations confidently to stakeholders, resolve issues, and proactively mitigate risks
- Ability to identify opportunities and pivot quickly, using data to support decisions and propose improvements
- Experience working in a Scrum/agile environment
- Familiarity with planning and development tools like JIRA, Confluence, and Lucidchart
- Enthusiasm for working in a fast-paced medium-sized business
What's in it for you?
- Work from our modern offices in Bourne End, Buckinghamshire
- Free breakfast in the office
- Hybrid working policy (3 days office, 2 days remote)
- Flexitime with core hours of 7.5 hours/day and flexible start/end times
- Access to an employee assistance program for health and wellbeing
- Health cash plan
- £150 annual experiences allowance
- Discounts within the Virgin Group
- Opportunities to share experiences with friends and family at a discount
Why we want you.
As a Product Owner for Virgin Experience Days, you'll play a key role in a growing team redefining how people discover and enjoy experience gifts. Following recent investments, our teams are delivering a new digital vision across mobile, tablet, and web platforms for both consumers and corporate clients.
We need you to help us:
- Lead the unification of our global backend tech stack
- Use data insights to streamline systems and enhance user experience
- Collaborate with stakeholders to gather, understand, and prioritize requirements, assess business cases, and develop KPIs
- Engage stakeholders at all levels to ensure backlog prioritization aligns with business needs and develop delivery roadmaps
- Translate requirements into user stories and acceptance criteria for development teams
Role Responsibilities:
- Lead multi-disciplinary development teams, ensuring clear understanding of deliverables, costs, benefits, and timelines
- Manage the product roadmap, prioritizing effectively
- Facilitate decision-making through scrum ceremonies
- Research solutions, including competitor analysis and exploring potential partners
- Document requirements clearly and concisely
- Analyze and document current processes and workflows
- Identify opportunities for improvement
- Secure approval and sign-off on projects via demos and UAT
- Manage the release process and communication for new features
- Measure and share the impact of new features with the wider business