Description POSITION DESCRIPTION:
As the Product Manager, System Integration at Hanwha Q CELLS America, you will assist the definition of roadmap, qualification, release process of new products. You will also work closely with the sales and marketing teams on technical marketing, competitor analysis, and customer support in North America. This current position is expected to be the interface between the factories and the customers, making sure customers' expectations on product qualities and technical supports are met.
This position reports to the Head of Residential Engineering or another senior management personnel that the President of the Company may designate. The position is based in the SF Bay Area and will require to be in office Monday through Friday 8:00am to 5:00pm or 9:00am to 6:00pm local time. The position requires up to 20% traveling.
RESPONSIBILITIES
- Align with the global internal organizations (global R&D, global product management, global quality management, etc.) and factories on technology roadmap, product offers, product features, and product introduction timelines
- Own the product introduction process in the North American markets, including product listing, third party qualification, product document preparation, and training materials for both internal and external use.
- Align with the factories the manufacturing plan, capacity allocation, production timeline, and product performance projection. Communicate with good clarity to sales and customers of such plans and projections.
- Coordinate between factories and customers on factory audits, facility visits, product inspections, and testing
- Assist factories and customers on product quality troubleshooting, root-cause analysis, and formulating solutions
- Develop application eco-system for customers with external BOS partners (e.g. inverter, micro-inverter, optimizer, racking) and vendors (advanced materials) to support the product roadmap and to demonstrate the advantages of the products of Qcells
- Application engineering support to the residential sales team, with respect to providing application-related knowledge to customers and assisting customers in their project designs, constructions, commissioning, operations, maintenance, and warranty coverage
- Provide product training and promote Qcells solutions to customers and the sales team; represent Qcells at trade shows and conferences
- Manage product lifecycle, including product definition, assist product development, product introduction, and retirement
- Stay up to date on PV technologies and industry trends by taking part in technical meetings and industry shows
- Take assignments with a sense of urgency; deliver solutions and results in a timely manner; can-do mentality, pro-active working attitude, and hands-on approach
- Regular attendance, in accordance with company's attendance policy and supervisory assignment, is an essential job duty requirement for this position
REQUIRED QUALIFICATIONS
- A Bachelors degree in physical science or engineering with 6-8 years of experience, or a Masters degree in physical science or engineering with 4-6 years of experience, in the PV industry.
- Must be an expert and in touch with the state-of-the-art regarding solar inverters, batteries, and power electronics.
- Familiarity with US product safety and building codes, as well as PV and racking certification standards
- Experience using applications, system design
- Experience in defining, reviewing and testing Software, Apps for UI/UX
- Good communication skills with customers, management, and internal teams
- Excellent command of English
PREFERRED QUALIFICATIONS
- Testing, reliability, product quality management
- Demonstrated successful customer support track records in a fast-paced tech industry
- Extensive experience working with cross-functional teams and individuals of diverse backgrounds
- Strong professional integrity and sense of ownership of statements and assignments
- Self-motivated requires minimum supervision, and have a proven track record of reliability and work ethic
- Good business acumen; strong sense of the technical issue, customer service, and business result relationships
- Flexible, team-player, attention-to-detail, pro-active, and responsible working attitudes
Hanwha Q CELLS America Inc. ("HQCA") is headquartered in Irvine, CA, and handles sales for the North American region. It is a subsidiary of Hanwha Q CELLS Co., Ltd., one of the world's largest and most recognized photovoltaic manufacturers for its high-performance, high-quality solar cells and modules. It is headquartered in Seoul, South Korea (Global Executive HQ) and Thalheim, Germany (Technology & Innovation HQ). Through its growing global business network spanning Europe, North America, Asia, South America, Africa, and the Middle East, the company provides excellent services and long-term partnerships to its customers in the utility, commercial, government, and residential markets. Hanwha Q CELLS is a flagship company of Hanwha Group, a FORTUNE Global 500 firm, and a Top 8 business enterprise in South Korea. HQCA recently acquired Geli, a leading developer of Energy Management System software for energy storage, solar, and other renewable resources. The salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. Actual compensation is influenced by a wide array of factors including but not limited to, skill set, education, licenses and certifications, essential job duties & requirements, and the necessary experience relative to the job's minimum qualifications.
This target salary range is not an offer of compensation
PHYSICAL, MENTAL & ENVIRONMENTAL DEMANDS:
To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements normally expected to perform regular job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation.
Mobility
Standing
20% of time
Sitting
70% of time
Walking
10% of time
Strength
Pulling
up to 10 Pounds
Pushing
up to 10 Pounds
Carrying
up to 10 Pounds
Lifting
up to 10 Pounds
Dexterity (F = Frequently, O = Occasionally, N = Never)
Typing
F
Handling
F
Reaching
F
Agility (F = Frequently, O = Occasionally, N = Never)
Turning
F
Twisting
F
Bending
O
Crouching
O
Balancing
N
Climbing
N
Crawling
N
Kneeling
N
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
The salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. Actual compensation is influenced by a wide array of factors including but not limited to, skill set, education, licenses and certifications, essential job duties and requirements, and the necessary experience relative to the job's minimum qualifications.
This target salary range is for CA positions only and should not be interpreted as an offer of compensation.
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