Product Manager

Job Title - Product Manager
Location - New York, NY 10004
Duration - 8 months (Possibility of Extension)

About the Role
We are seeking a product manager to join our Wealth Management Digital Client Experience & Platforms team. The Digital Client Experience & Platforms team defines and drives the online and mobile experiences for clients. In this role, you will specifically focus on features supporting Digital Onboarding and Service.

This set of client-facing features includes opening accounts, updating personal preferences, messaging and alerting. Adaptability is critical for this role as the priority will change over time. The applicant should bring a foundational level of product management skills with a focus on optimizing user experience, understanding the digital landscape, and should have the ability to drive improvements and change using both quantitative and qualitative analysis. Experience working with "Agile" development methodologies is required. Partnership and collaboration with a variety of product and technology groups across will be key to success.

Responsibilities

• Support the Fleet as a Product Owner by defining and prioritizing product features, supporting release planning, developing, and communicating business requirements

• Identify and elaborate critical user journeys, use cases, workflows, and business processes that align with the product vision/goals and address critical user and control needs

• Build and maintain prioritized product backlog - identify, groom, and validate epics and user stories for agile sprints; Support backlog refinement and sprint planning ceremonies to communicate requirements and drive consensus with squad and program stakeholders

• Work closely with the technology team to assure effective communication of requirements and rapid delivery of key product releases

• Collaborate with key stakeholders from business, technology, UX, risk, cyber & fraud, communications, legal & compliance to elicit requirements

• Gather, organize, and assimilate internal and external feedback to identify and prioritize product gaps, enhancements, and new features

• Collaborate with UI/UX team to develop information/interaction architecture, user flows, wireframes, and visual design comps

• Team up with program management office to effectively organize and plan product releases

• Define and track KPIs and product/program adoption and usage metrics

Qualifications

• 3-5 years of experience as software or digital product manager, business analyst or equivalent with experience working within an agile/scrum development process

• Proficient at defining, analyzing, documenting, and communicating product and software requirements in an agile software development setting

• Keen intellect - ability to gather, analyze and synthesize a significant amount of information, and turn it into clear and actionable product requirements

• Self-starter with demonstrated ability to identify and solve critical problems and achieve business outcomes

• Naturally curious, analytical, and data-driven - demonstrated track record of utilizing data to measure performance, identify opportunities, and make successful decisions

• Experience collaborating with UI/UX designers and developers to deliver client-friendly products and user experiences

• Understanding and knowledge of web and mobile technologies

• Written and verbal communication skills able to effectively interact and influence a diverse set of business and technical stakeholders

• Efficient at managing multiple projects and initiatives concurrently under deadline constraints

• Knowledge or exposure to wealth management, online brokerage/banking, or financial services is a bonus

• Demonstrated track record of delivering innovative fintech, digital products, solutions, or applications preferred

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