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Key Responsibilities: - Support and guide customers for digital solutions & Training
- Provide technical advice to customers
- Engage other technical specialists to support customer needs as required
- Develop technical presentations and training.
- Engage in day-to-day operational activities to ensure effective delivery and implementation of solutions.
- Support sales teams in opportunity discussions, cost construction, and proposal development.
- Review and discuss technical drawings to ensure clarity and alignment on project needs.
- Provide administrative leadership for the Training Center activities, including scheduling, training preparation, marketing collaterals.
- Oversee the training center business, monitoring KPIs such as orders, nr of training, utilization, customer survey responses.
- Assist trainers in maintaining the training & certification database.
- Act as liaison with other departments, divisions, and organizations regarding HV Training Center Americas.
- Collaborate with internal and external stakeholders, building strong relationships across various levels.
- Adapt to a dynamic work environment where daily tasks can vary significantly.
- Participate in conferences, trade shows, and other events to promote solutions and create a network.
- Assist the sales team in developing quotes and working on customer solutions.
- Travel 20% for client meetings, conferences, and other business activities.
Qualifications: - Technical background in digital solutions, not necessarily related to High Voltage Monitoring Solutions.
- Background in Electrical Substations.
- Strong relationship skills and the ability to interact with diverse teams.
- Self-starter with excellent organizational and multitasking abilities in a fast-paced environment.
- Ability to read and interpret technical drawings, with a solid understanding of engineering concepts.
- Ability to create custom engineering solutions.
- Excellent communication and presentation skills, with the ability to deliver both technical and sales content.
Requirements: - Bachelor's degree in electrical engineering (or similar).
- Proven experience with High Voltage Substations.
- Experience with Substation Field Service is also a differentiator.
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Date Posted: 01 April 2025
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