Job Title: Product Analyst/Manager - Billing Conversion
Location: Bellevue, WA (Hybrid)
Position Overview
We are seeking an execution-focused Product Analyst or Product Manager to support a billing system conversion initiative for a leading telecom client. This role is critical to ensuring a seamless transition between billing platforms, which is a key priority within telecom due to the complexity and impact of billing on operations and customer experience.
The ideal candidate will have experience working in billing systems or on billing-related products in telecom or adjacent industries. Candidates with a background as Product Analysts, Business Analysts, or Billing Analysts in similar domains are also welcome to apply.
This is a hybrid role based out of Bellevue, WA, requiring periodic on-site collaboration with cross-functional teams.
Key Responsibilities
- Drive the execution of the billing platform conversion project with a laser focus on timelines, deliverables, and quality.
- Collaborate closely with cross-functional teams including engineering, QA, operations, and external vendors to translate business requirements into product deliverables.
- Serve as the go-to SME on billing capabilities, requirements, workflows, and edge cases during the conversion process.
- Work with stakeholders to capture and validate functional and non-functional requirements related to billing.
- Perform gap analysis between legacy and new billing platforms and help create bridging solutions as needed.
- Coordinate UAT (User Acceptance Testing) and regression testing efforts and track defects to closure.
- Maintain clear documentation around system behavior, logic, and key billing workflows.
- Provide regular updates to leadership, surfacing risks and blockers proactively.
Qualifications
- 5+ years of experience as a Product Analyst, Product Manager, Billing Analyst, or Business Analyst in a billing-heavy environment.
- Strong understanding of telecom billing systems, conversion processes, and associated workflows.
- Proven experience leading or contributing to platform migrations or tool conversions, ideally in telecom.
- Strong analytical skills with an ability to deep dive into system behavior and process flows.
- Excellent communication and stakeholder management skills.
- Experience working in Agile environments.
- Bachelor's degree in Computer Science, Business, Information Systems, or a related field.
Preferred Qualifications
- Prior experience in the telecom industry.
- Familiarity with tools such as Amdocs, Netcracker, or other major telecom billing platforms.
- Exposure to data mapping, reconciliation, or financial impact analysis during system transitions.
About Us
Moodys NWC is a result-driven management consulting firm headquartered in the Seattle metropolitan area. We specialize in best-fit consulting based on client needs, with a focus on all aspects of digital product management. We have an active role that we are looking to assist our premier client with and are looking for an experienced consultant with the right set of values. For us, personality fit is paramount. We are looking for self-starters who are experienced but flexible in their approach and have a customer-focused outlook. Our consultants go above and beyond, focus on the end goal, and do what it takes to deliver the desired results. If you are someone who fits the above job description, then please look at the specific opportunity and let us know why you are a good fit for Moodys NWC.
Our compensation reflects the cost of labor across several US geographic markets. The salary for this position ranges from $110k/yr in our lowest geographic market up to $130k/yr in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Other forms of compensation are offered in the form of medical, vision, and dental benefits.
Moodys NWC believes in a culture of diversity, acceptance, and belonging. We are committed to being an equal opportunity employer and hiring without discrimination, including based on race, color, creed, national origin, sex, marital status, age, sexual orientation, gender identity, disability, medical status, or veteran status. Moodys NWC complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please submit a contact form here: