What you will do As a ProCare Sales Analyst, you will ensure customers and sales representatives receive world class service by overseeing and owning the contract renewal and new contracts process by working closely with the Instruments sales force and ProCare leadership. You will be responsible for owning and driving the accountability process for renewals and warranty expirations, additional coverage, and generating contract revenue. You will own the functions of inbound lead generation, lead nurturing and revenue generation.
- Indirectly influence a team of reps to manage new contracts and renewals to drive customer success and deliver quality service and ensure regulatory, compliance, and pricing expectations are met with all interactions within the contract creation process.
- Develop yearly business plans focusing on a winning renewal strategy, including off manufacturer warranty within geographical territory working cohesively with Marketing, Sales Force, and Manager. Align objectives with the business goals and work to build team goals.
- Present price and terms of the contractual agreement to sales representatives and customers.
- Ensure pricing integrity is met on all proposals within your territory. Work cohesively to educate the Sales Force and team members on service contract pricing and strategies.
- Generate and communicate new leads to designated sales representatives for them to further investigate with the customer.
- Develop and manage renewal strategy, renew contracts prior to expiration date, increase renewal rate as specified in business objectives.
- Build and create ROI's (data and presentations), proposals, and strategies for presentation.
- Develop and manage New Build Warranty Expiration strategy and initiate contracts prior to expiration of warranty.
What you need Required: - Bachelor's degree
- 1+ years of experience
- Excel experience
Preferred: - Sales operations experience
- Medical device industry experience
- ERP systems (Oracle, CPQ) experience
This candidate will be required to be in our Portage, MI office 3 times a week
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.