Private Events Coordinator

Job Summary:

The Private Events Coordinator is responsible for executing the private events business at the Hall of Fame Village, a subsidiary of the publicly traded Hall of Fame Resort & Entertainment Company (NASDAQ: HOFV, HOFVW).

Essential Job Functions/Responsibilities:

- Deliver outstanding guest service to clients, vendors, and internal stakeholders throughout the event lifecycle.

- Support the Senior Director and Sales Manager in the day-to-day execution of the private events business.

- Build and maintain strong client relationships to foster repeat business and brand loyalty.

- Assist events team with their efforts to maximize attendance, engage guests, and attract business sponsors as needed.

- Complete the booking process from reservation to event completion.

- Draft and update Banquet Event Orders (BEOs), communicating all relevant event details to internal teams.

- Respond in a timely manner to calls, inquiries and emails.

- Work cross-functionally with catering, operations, marketing, and guest services to ensure smooth event delivery.

- Support the coordination of large-scale campus events and tentpole weekends, assisting with event logistics, communication, and departmental collaboration as needed.

- Ensure that event records, contracts, client notes, and invoices are accurately maintained within the CRM system.

- Participate in team meetings, training programs, and venue tours to stay informed and continuously grow in the role.

- Represent Hall of Fame Village at local networking events and trade shows when appropriate.

- Assist with administrative tasks and special projects as assigned.

- All other duties as assigned.

SALARY/EXEMPT POSITION

Requirements

Required Knowledge, Skills, & Desired Qualifications:

- Minimum of High School Diploma or GED. Associates Degree preferred.

- Minimum of 1-3 years of experience working events, preferably in hospitality.

- Excellent interpersonal, negotiation, and conflict resolution skills.

- Exceptional verbal and written communication skills.

- Ability to work a flexible schedule (nights, weekends & holidays as necessary) is required.

- Strong team skills and the ability to collaborate in a fast-paced environment.

- Must possess a strong ability for effective time management and task prioritization.

- Experience with strategic/complex opportunities a plus.

- Strong relationships within Northeast Ohio business, hospitality, and event community desired.

- Must be a flexible and reliable team player, both within own department and entire organization.

- Must have the ability to demonstrate uncompromised judgment and discretion regarding confidential matters while maintaining confidentiality.

Physical Requirements for Position:

- The ability to lift up to 50 pounds regularly.

- The ability to work in various Ohio weather conditions, inside and outside.

- The ability to move safely over uneven terrain, steps, or in construction zones.

- The ability to see and respond to hazardous situations.

- The ability to sit, stand, squat, and walk for periods of time as required for the position.

- Must be able to hear, see, and speak.

- Ability to comprehend instructions and retain information.

- Must have manual dexterity necessary to complete all job duties.

- Must be available to work in Canton, Ohio.

Core Competencies:

- Vision and Strategic Thinking : Addresses issues preemptively, thinks strategically, and anticipates needs and priorities.

- Entrepreneurship: Champions innovation and encourages new ideas. Builds momentum to get things done by communicating clearly and consistently. Acts decisively. Helps others to successfully manage organizational change. Recognizes successes and informed risk-taking.

- Integrity: Is ethical and honest in all dealings. Keeps confidences and is highly responsible in managing strictly confidential information. Treats others fairly and equitably. Delivers what is promised. Is respected by others.

- Accountability for Results: Sets goals and high standards to accomplish these goals. Follows through on all commitments. Has a sense of direction and keeps focused but knows when to be flexible and adapts accordingly. Maintains a positive attitude despite stress, frustration, and ambiguity; recovers quickly from disappointments and setbacks. Questions how things were done in order to develop ways to do things more efficiently. Encourages diverse thought and welcomes contributions.

- Relationship Management/Collaboration: Builds, maintains, and values positive relationships inside and outside the organization. Allocates effort to understanding and meeting needs of customers and targeted prospects, and community leaders. Assists others in accomplishing their goals. Communicates effectively and speaks and writes clearly. Listens and values contributions of others.

- Learning Agility: Learns technology, new systems, and processes to improve job proficiency. Inspires and encourages others to learn and grow in their careers.

- Coaching and Development: Encourages and inspires others' development and growth while also working to improve themselves. Conveys high expectations both of themselves and for others. Regularly provides helpful guidance and advice and appreciates the opportunity to grow when receiving the same.

- Execution: Follows procedures and ensures event plans are carried out with accuracy and professionalism.

- Client Service & Relationship Building - Proactively supports client satisfaction through personalized attention, clear communication, and follow-through.

- Attention to Detail - Maintains accurate records and documentation while ensuring all event details are clear and complete.

- Professional Communication - Writes and speaks effectively with internal teams and clients; listens well and asks thoughtful questions.

- Collaboration - Works well across teams and contributes to a positive, respectful workplace culture.

- Adaptability & Poise - Remains calm under pressure and adjusts to changing priorities with a solutions-focused mindset.

ABOUT HALL OF FAME RESORT & ENTERTAINMENT COMPANY

Hall of Fame Resort & Entertainment Company (NASDAQ: HOFV, HOFVW) is a resort and entertainment company leveraging the power and popularity of professional football and its legendary players in partnership with the Pro Football Hall of Fame. Headquartered in Canton, Ohio, the Company has three business divisions. Hall of Fame Village Media creates engaging original content across a variety of mediums. Gold Summit Gaming centers around developing immersive eSports, fantasy sports, and sports betting experiences. Hall of Fame Village is a 100-acre multi-use sports, entertainment and media destination centered around the Pro Football Hall of Fame's campus. Additional information on the Company can be found at .

ABOUT HALL OF FAME VILLAGE

Hall of Fame Village is a multi-use sports, entertainment and media destination centered around the Pro Football Hall of Fame's campus in Canton, Ohio. The Village features over 100 acres of immersive experiences to dine, shop, and be entertained and includes 8 different venues. Tom Benson Hall of Fame Stadium is a world-class 23,000 seat, sports and entertainment stadium with luxury suites, rooftop cabanas, and other premium spaces for private, corporate, and special events. ForeverLawn Sports Complex is home to a wide array of tournaments with its seven turfed multipurpose fields with tournament quality lighting and hospitality, ticketing, and coaching/classroom/medical building. Center for Performance is the largest inflatable domed facility in the country and provides year-round capacity for events of all kinds. Constellation Center for Excellence is a 75,000-square-foot mixed-use facility for sports-centric research and programming, office, and retail space. Fan Engagement Zone is an 82,000-square-foot sports and entertainment-themed retail promenade. Play Action Plaza comprises 3.5 acres of green space adjacent to the Fan Engagement Zone that includes amusement rides, an outdoor amphitheater, bar area with patio, space for food trucks, a walking path, and the largest man-made water feature in Ohio. Currently under construction are a 144,000 sq. ft. football-themed waterpark and a seven-story, 130,000 sq. ft Hilton Tapestry Hotel. Phase III is currently in planning stages. For more information, visit .

Hall of Fame Resort & Entertainment Company and its subsidiaries are equal opportunity employers.