Printing AND Services Clerk

The Dane County Department of Administration/Printing & Services Division in Madison, WI has two (2) full-time (1.0 FTE) vacancies for a Printing and Services Clerk position. Eligibility List created will be used to fill future vacancies over the next six (6) months. Commitment to Equity AND Inclusion As an employer, we strive to provide a work environment where diversity and differing opinions are valued, creativity is encouraged, continuous learning and improvement are fostered, teamwork and open/honest communication are encouraged, and meeting customer needs through quality service is a shared goal. All employees must be able to demonstrate multicultural competence - the awareness, knowledge, and skills needed to work with others who are culturally different from self in meaningful, relevant, and productive ways. Applicants from traditionally underrepresented populations including women, racial and ethnic minorities, and persons with disabilities are especially encouraged to apply. DEFINITION This position performs all necessary work in the Printing and Services Division. These primary responsibilities include processing production printing and fast copy requests from City and County agencies, running the mail delivery operation for City and County agencies, operation of the division's pool car program and processing customer service requests for the division. EXAMPLES OF DUTIES For the printing responsibilities this position sets up, operates, and maintains a variety of printing and duplicating machines and related equipment including fast copy machine, power paper cutter, power drill, folding machine, collator, binding and jogging equipment; receives duplicating orders; determines stock to be used; sets up format; performs colored ink work and uses half tones; keeps time and material cost records. For the mail responsibilities this position delivers and collects mail from different City, County and State Offices; sorts mail and runs it through the computerized postage meter machine; sorts and prepares mail for delivery to the Post Office and mail house (vendor); maintains a record of the previous day's output in order to generate bill back charges to departments; assists in loading and unloading paper and other supplies; replaces ink cartridges and labeling tape when necessary; takes the daily totals of mail output and complete tally sheet for outside vendor to pick up; provides maintenance and general care of the van to keep it in proper running condition. For the Customer Service responsibilities, this position accounts for the Division's Pool Car Operation and keeps records and creates invoices for services rendered. Education, Training and Experience: Any combination of education, training and experience equivalent to a high school graduation or GED and two (2) years of experience using computerized mailroom equipment, experience operating printing and duplicating machines, or other complex clerical experience. Certifications/Licenses: Must possess and maintain a valid Driver's license. Special Requirements: Must successfully pass a Wisconsin Department of Health Services and a Sheriff's Office background investigation which includes fingerprinting. Willingness to adapt to changing priorities, cover for staff shortages, and manage multiple routes or tasks as needed. Background Check Statement: Some positions may require a criminal background check which can include fingerprinting due to the nature of the job's responsibilities. Wisconsin's Fair Employment Law, s. .395, Wis. Stats., prohibits discrimination because of an arrest or conviction record. However, Dane County may disqualify an applicant if the position's responsibilities are substantially related to the applicant's criminal history (e.g., the nature of the crime and its relationship to the position, whether hiring, transferring or promoting an applicant would pose an unreasonable risk to the business, its employees, customers and vendors, etc.) Management reserves the right to make employment contingent upon successful completion of the background check. For Bilingual Positions: Provide services in both English and the required foreign language (e.g., Spanish, Arabic, Hmong, etc.). Applicants being considered for bilingual positions will be tested during the recruitment process prior to employment. This will primarily consist of passing an oral language proficiency assessment from English to foreign language and foreign language to English, but may require additional language testing, such as written translation, if it is an essential function of the job. If applicable, individuals may confirm with the Employee Relations Division whether results of bilingual language certifications/ examinations they currently hold qualify them for the position's bilingual designation. Physical and Environmental Work Requirements: Professional office work environment. Work involves walking, sitting, standing, bending, stooping, twisting, turning, lifting, carrying, pushing, pulling, grasping, and reaching within normal ranges. Ability to lift up to 55 pounds, drive for extended periods in inclement weather conditions, and operate equipment such as pallet jacks, 2 & 4 wheel carts, and delivery vehicles. Prolonged computer and phone use. Manual dexterity using fine and gross motor skills. Ability to speak and be heard by others. Ability to see and hear within normal ranges with or without corrective devices. Knowledge, Skills and Abilities: Knowledge of modern office procedures and practices; effective oral and written communication skills; ability to make arithmetic calculations with speed and accuracy; ability to gather and organize information from a variety of source documents; ability to devise work methods to improve efficiency or meet new requirements; ability to interpret complex guidelines; ability to operate standard office machines including electronic data processing equipment as well as working with software including QuickBooks, Adobe Pro, InDesign, Excel, Fiery Command WorkStation, and MUNIS; ability to establish and maintain effective relationships with the public; ability to be detail oriented with strong technical, administrative and customer services skills; Proficient in operating and maintaining advanced printing and mailing equipment.