About Us
AirPay is on a mission to improve the consumer experience for dental patients. We are growing rapidly, partnering with top dental provider groups and insurance carriers. Our company is backed by top-tier VCs led by IA Ventures, along with the founders of Flatiron Health, Clover Health, Shutterstock, and more.
About the Role
We are seeking a seasoned Principal Automation Engineer to join our team and help pioneer a new type of healthcare platform. You will be responsible for automating complex healthcare payment workflows, ensuring seamless interactions between carrier websites and practice software, driving efficiency across revenue cycle operations. Your expertise in web automation, RPA, and API integrations will be crucial in streamlining eligibility verification, patient payments, claims processing, and payment reconciliation.
Key Responsibilities
- Technical Leadership: Serve as a role model within the organization, providing guidance and mentorship to team members, and leading technical discussions to drive innovation and best practices.
- Healthcare Workflow Automation: Design and implement automation solutions to streamline payer website interactions, eligibility verification, claims processing, and payments.
- System Architecture: Design and oversee the architecture of automation systems, ensuring they align with business objectives and integrate seamlessly with existing technologies.
- Project Management: Lead complex automation projects from conception to completion, including defining project scope, developing project plans, and managing resources and timelines.
- Collaboration: Work closely with cross-functional teams, including operations, product to ensure alignment and successful implementation of automation initiatives.
- Continuous Improvement: Identify opportunities for process improvements and implement solutions to enhance system performance and reliability.
Qualifications
- Experience: Over 5 years of professional experience in automation engineering, with a focus on designing and implementing large-scale automation systems.
- Technical Expertise: Proficiency in automation platforms such as Selenium, Playwright, or RPA tools (UiPath, Automation Anywhere) and experience with programming languages like Python or JavaScript.
- Healthcare Knowledge: Experience with automating interactions with payer portals, EDI transactions, or revenue cycle management workflows is a plus.
- Leadership Skills: Demonstrated ability to lead and mentor engineering teams, fostering a culture of innovation and continuous improvement.
- Problem-Solving: Strong analytical and problem-solving skills, with the ability to develop creative solutions to complex technical challenges.
- Communication: Excellent verbal and written communication skills, with the ability to effectively convey technical concepts to both technical and non-technical stakeholders.
- Education: Bachelor's or Master's degree in Engineering, Computer Science, or a related field.