Position
Cafe Staff Member
Job Description
The Cafe Staff member is primarily responsible for creating our guests' experience at Prince Street Cafe (PSC). They are the backbone of success for the entire cafe and handle all of the important logistics. This includes greeting the guests, receiving their orders, maintaining a beautiful and clean space, interacting with guests during their entire visit and serving them in a variety of ways. This also includes making menu items, managing inventory, cleaning functions, washing dishes, and other organizational tasks.
The Cafe Staff member is initially trained in either a Back of House or Front of House role, based upon the daily needs of the cafe. Cross training becomes available depending upon the employee's performance and cafe needs.
Responsibilities
- Welcome and create a hospitable environment for guests.
- Maintain a clean appearance throughout the cafe
- Clean, sanitize and maintain the work station and equipment properly.
- Uphold quality while finding the most efficient way to complete tasks.
- Manage expiration dates and inventory of all items.
- Be aware of par numbers and look ahead to prepare for rushes.
- Use proper judgement on quality and presentation style.
- Use appropriate methods to store food and maintain temperatures.
- Observe and uphold all daily/weekly/monthly cleaning lists.
- Observe and uphold daily closing procedures
- Maintain a respectful and positive work environment for all team employees.
- Observe and uphold company policies.
- Display an affinity for PSC's products, core values, and company culture.
- Adhere to ServSafe policies to ensure PSC passes inspection.
Essential Requirements
- Ability to remain calm and respectful in a fast-paced environment.
- Ability to work independently and with a team in a positive and constructive manner.
- Ability to ensure adherence of established procedures and quality standards.
- Ability to work quickly and efficiently with a strong sense of urgency in an environment with continual noise
- Embodies a pleasant demeanor.
- Good communication skills.
- Strong problem solving and decision-making abilities with an attentiveness to detail.
- Leadership and organizational skills with the propensity to prioritize and delegate.
- Reports hazards and/or injuries as soon as they occur.
- Reliable transportation to work in any weather condition
Physical Requirements
- Ability to lift 50 pounds.
- Ability to work in a physical space that offers a variety of foods with major allergens
- In an 8-hour work day: standing/walking 7-8 hours.
- Exposure to FDA approved cleaning chemicals.
- Exposure to temperatures: 90 degrees Fahrenheit.
- Hand use: single grasping, fine manipulation, pushing and pulling, and repetitive motion.
- Work requires the following motions: bending, twisting, squatting and reaching.
- Ability to use tools, equipment, and other standard commercial kitchen equipment.
Back of House
Responsibilities
- Completely familiar with PSC food and smoothie recipes.
- Create all food/drink items with current standards.
- Chop and slice food items as necessary.
- Set-up and stock food to be ready for rushes.
- Wash dishes in accordance with current standards
Essential Requirements
- Proficient and knowledgeable in food handling.
Front of House
Responsibilities
- Operate the cash register.
- Serve guests efficiently with processing their orders and payments.
- Be constantly available to guests and perceive their needs in advance of them asking.
- Create thoughtful and helpful conversations with guests.
- Provide guests with menu details and any questions about PSC history and menu items.
- Prepare and serve hot and cold beverages according to current standards.
Essential Requirements
- Capable of making meaningful conversation with strangers for up to 8 hours.
- Ability to interact socially in a positive manner with guests.
- Proficient mathematical skills for operating the cash register and handling money.
- Extensive knowledge of all PSC products, production information, sourcing, etc.
Desired Work Experience
Previous experience working in a cafe is preferred
Compensation
$10 / hr + tips
Oversight
Reports to: Cafe
Manager
Note: Prince Street Cafe is an Equal Opportunity employer seeking to build an inclusive
workforce that reflects the diversity of our city. We strongly encourage applications from people of color, women, and the LGBTQ community. The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position.