This position is located in Boone, NC.
Application Close Date: September 30
UNC Health Appalachian (UNCHA), the leading healthcare system in the High Country of North Carolina, is seeking their next President and Chief Executive Officer (CEO). Comprised of three hospitals, 15 medical practices, a cancer center, a heart and vascular center, a rehabilitation center, and a healthcare foundation, UNCHA is nestled in the Blue Ridge Mountains, an idyllic place to live, work, and play. In 2022, the Appalachian Regional Healthcare System, Inc. (ARHS) Board of Trustees and the UNC Health Board of Directors approved a comprehensive, long-term Management Services Agreement (MSA) between the two organizations. The goal of the affiliation is to expand local healthcare services and improve access to resources for patients in the High Country region of the state. UNCHA remains a locally owned health care authority with local governance and decision making through the Board of Trustees who live and work in the community. Under the guidance of their next President and CEO, UNC Health Appalachian will advance its vision to build a regional healthcare system that results in healthier individuals and enhanced quality of life.
Summary:
The President and CEO role leads and directs all aspects of UNC Health Appalachian. Assures operational success to achieve stated goals and objectives, including top performance in clinical quality, patient safety, patient engagement and satisfaction, provider engagement and alignment, workforce engagement and satisfaction, and financial performance. Participates in the Health Care System senior leadership team to represent UNC Health Appalachian in decision-making, setting priorities, and managing assets within the Hospital. Reports to UNC Health Chief Administrative Officer and President, Network Hospitals, in addition to entity Board of Trustees.
Responsibilities:
- Financial Leadership and Oversight:
Assures the Hospital's long-term success and position within the local community and region through the establishment and communication of a clear vision for the organization, executive leadership, setting operational policies and procedures, and maintaining appropriate accountabilities and expectations of the executive team to ensure organizational and individual performance standards are met. - Provides leadership and direction on matters of policy development, strategic direction, financial, operational, and facility plans; shapes planning and goal-setting for assigned UNC Health hospital in a way that sets a clear expectation for continuous improvement and excellent performance in financial metrics, service delivery, patient care and outcomes, and market position.
- Inspires confidence by performing and communicating professionally, creating a team-oriented culture with senior management, providing guidance, direction, and instruction, and promoting empowerment so that programs and services are designed and delivered consistent with established policies and in accord with UNC HCS Board approval.
- Represents the organization with the highest degree of professionalism, maintaining a strong and productive relationship with the local, regional, and state health care and business community, the public, and elected officials. Interacts professionally with the UNC Health system members, the entity's Board of Trustees, medical staff, employees, and management team, and carries out responsibilities according to the organization's policies and applicable laws.
- Reviews operating results of the organization, compares them to established objectives and takes steps to ensure that excellent results are achieved. Sets objectives to assure continued success and financial viability, as well as top performance in quality of care, patient safety and outcomes, patient engagement, provider engagement and alignment, and employee engagement and satisfaction.
- Leads local integration efforts with UNC Health at both the system and regional level, in partnership with healthcare system leaders and other regional UNC Health affiliate leaders, including but not limited to clinical integration, shared services/back-office integration, and regional collaborations when appropriate.
- Takes the lead in assessing partnerships with physician groups and/or other healthcare entities that further the mission, vision, and success of assigned UNC Health hospital.
- Effectively utilizes UNC Health resources to leverage local initiatives, ensures efficient use of resources, and balances capacity, cost, and quality with patient and community needs.
Leading People:
- Leads people toward meeting the organization's vision, mission, and goals.
- Provides an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.
- Encourages workforce engagement by building a commitment to excellence and by promoting the organization's vision internally and externally.
- Delegates responsibilities, clarifies expectations, and holds others accountable for achieving results related to their area of responsibility.
- Leads in a deliberate and predictable way and operates with transparency. Treats sensitive or confidential information appropriately.
- Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and opportunities to learn through formal and informal methods.
- Manages and resolves conflicts and disagreements in a constructive manner.
Leading Change:
- Acts as a catalyst for organizational change. Influences others to translate vision into action.
- Brings about strategic change, both within and outside the organization, to meet organizational goals.
- Establishes an organizational vision and implements it in a continuously changing environment.
- Is open to change and new information and rapidly adapts to new information, changing conditions, or unexpected obstacles.
- Deals effectively with pressure and remains optimistic and persistent, even under adversity. Recovers quickly from setbacks.
- Formulates objectives and priorities and implements plans consistent with the organization's long-term interests.
- Capitalizes on opportunities and manages risks. Takes a long-term view and builds a shared vision with others.
Results Driven:
- Exceeds organizational goals and customer expectations. Makes decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.
- Holds self and others accountable for measurable, high-quality, timely, and cost-effective results.
- Delivers high-quality services and is committed to continuous improvement. Fosters a culture of safe and compassionate patient care.
- Makes well-informed, timely decisions, even when data are limited or solutions produce unfavorable results.
- Positions the organization for success by identifying new opportunities and builds the organization by developing and improving services.
- Leads the budgeting process. Uses cost-benefit thinking to set priorities, monitors expenditures in support of programs and policies, and identifies cost-effective approaches.
Education Requirements:
Requires Bachelor's degree. Master's degree preferred.
Licensure/Certification Requirements:
No licensure or certification required.
Professional Experience Requirements:
Requires a minimum of twelve (12) years of experience in healthcare operations, with at least ten (10) years of people management experience.
Job Details
Posting End Date: September 30, 2024
Legal Employer: NCHEALTH
Entity: Appalachian Regional Healthcare System, Inc
Work Type: Full Time
Standard Hours Per Week: 40.00
Salary Range: Pay offers are determined by experience and internal equity
Work Assignment Type: Onsite
Work Schedule: Day Job
Location of Job: US:NC:Boone
Exempt From Overtime: Exempt: Yes
This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.