Premium Catering Manager PHX Arena

Phoenix, Arizona

AEG
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Overview

The Premium Catering Manager provides support and assistance with Catering activities as well providing assistance to the other premium managers in the profitable management of the premium operations, as needed. This position will be responsible for providing an exceptional experience for our guests, employees and stakeholders. The ideal candidate will be hospitality driven and well versed in working as a team in a fast-paced environment.

This role pays an annual salary of $70,000-$75,000.

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until July 11, 2025.

Responsibilities
  • Manage the full scope of all catered events including set-up and tear down, communicating with servers, culinary staff and guests.
  • Supervises Premium Administrator in creation of BEO's and pricing adherence.
  • Oversee the operation of private sales events.
  • Monitor product quality and ensure company guest service and hospitality standards are being met.
  • Generates part-time employee schedules and verifies employee time as required.
  • Assist in the on-going training, development, mentoring and supervision of hourly employees, as directed by department manager; responsible for completing documentation of employee performance and attendance issues in accordance with company policy and practices.
  • Build positive relationships with clients to meet any changes or updates to Banquet Event Orders.
  • Monitor and control catering costs (i.e., labor costs, beverage costs, supplies and equipment) and coordinate with event budgets to maximize revenue and minimize expenses while providing value to the clients.
  • Responsible for the daily operations of the Catering area (order and maintain supplies, completes monthly inventory, review set-up, food and beverage preparation and service) to ensure compliance with policies and procedures.
  • Assist with payroll for the part-time catering employees.
  • Perform special projects and other responsibilities as assigned.
Qualifications
  • Associates degree (A.A.) or equivalent from two-year College or technical school preferred.
  • 3-5 years of related experience.
  • Basic computer proficiency: E-mail, Excel, Word, Outlook.
  • Working knowledge of Point of Sale and timekeeping systems.
  • Detail oriented, ability to multi-task.
  • Ability to prioritize tasks in a fast-paced environment.
  • Ability to be self-directed while working in a team-oriented environment.
  • Ability to work a flexible schedule including nights, weekends and long hours.
  • Ability to communicate with employees, co-workers, management staff, vendors and guests in a clear, professional and respectful manner.
Date Posted: 13 April 2025
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