Cync Software is dynamic and innovative software company looking for a motivated Solution Engineer to join our team. As a leading provider of financial solutions, we empower lenders to thrive in today's ever-changing commercial lending landscape. Through consultative engagement with stakeholders, your goal is to influence their perspective on how Cync's technology can optimize their business operations and deliver measurable impact. Success in this position requires combining commercial lending experience with strategic relationship management skills to drive Cync's adoption and create shareholder value. We are seeking a passionate and driven individual to build impactful relationships with executives and leaders across diverse financial institutions.
Role Overview:
We are seeking a Pre Sales Solution/Implementation Engineer with deep domain knowledge in ABL lending and loan servicing to support our sales team and customer onboarding processes. This individual will play a critical role in bridging product capabilities with client needs-helping to demo, design, and implement tailored solutions that address complex lender requirements.
Key Responsibilities:
- Partner with the sales team to understand customer needs and deliver tailored product demonstrations for ABL, BBC (Borrowing Base Certification), and loan servicing use cases
- Translate lender requirements into solution design proposals, product configurations, and implementation plans
- Lead or support product onboarding, configuration, and implementation efforts for new customers
- Provide subject matter expertise in asset-based lending structures, borrowing base calculation logic, advance rate rules, collateral management, and loan servicing workflows
- Serve as the primary liaison between clients and internal product/engineering teams to ensure successful delivery and onboarding
- Assist with RFP responses, technical documentation, and solution roadmaps
- Educate clients on product capabilities and best practices throughout the sales and post-sales journey
- Collect client feedback and identify enhancement opportunities for the product roadmap
Required Qualifications:
- 3-7 years of experience in asset-based lending, commercial lending, or loan servicing-ideally in a fintech, bank, or lending institution
- Strong understanding of BBC processing, collateral types, loan advance calculations, and loan servicing functions
- Experience working in solution engineering, sales engineering, product implementation, or related client-facing technical roles
- Excellent communication skills to explain complex concepts to technical and non-technical stakeholders
- Proven ability to manage client relationships and drive product adoption
- Self-starter with the ability to manage multiple projects and priorities
Preferred Qualifications:
- Experience with ABL software platforms, core banking systems, or loan origination/servicing platforms
- Familiarity with regulatory requirements for commercial lending and servicing
- Prior experience working with banks, credit unions, or non-bank financial institutions
- Technical background or ability to understand APIs, data integration workflows, and configuration tools