Chapman BMW on Camelback is excited to invite energetic and dedicated automotive sales professionals to join our team. As a Pre-Owned Client Advisor, you will deliver extraordinary customer service and superior product knowledge to our clients, ensuring a seamless and enjoyable luxury car buying experience.
We are looking for individuals who value professionalism and integrity to contribute to a dynamic team that strives to customer expectations. If you have a passion for the luxury vehicle industry and providing unmatched client support, we encourage you to apply.
What We Offer: - Attractive Commission Pay Plan: Enjoy uncapped earning potential and the ability to control your own income.
- Professional Development: Access ongoing training and growth opportunities to advance your career.
- Supportive Team Environment: Join a collaborative team where your contributions are valued.
- Employee/Family Discounts: Enjoy discounts on vehicle purchases and services for you and your family.
- Volunteer Opportunities and more.
Benefits to Support Employee Wellbeing: - Comprehensive Health Coverage: Essential medical, dental, and vision plans with low cost premiums and minimal out-of-pocket costs.
- Onsite Nurse Practitioners: Access healthcare services and wellness support conveniently at work.
- Flexible Spending Accounts (FSAs): Save on healthcare and dependent care expenses with pre-tax dollars.
- Affordable Life and Disability Insurance: Cost-effective plans providing financial security for you and your loved ones.
- Employee Assistance Program (EAP): Free, confidential support for personal and professional challenges, including counseling and financial advice.
- 401(k) Retirement Plan: Competitive matching contributions and tax advantages to help grow your retirement savings.
- Generous Paid Time Off (PTO): Time off to recharge and maintain work-life balance.
Core Responsibilities: - Greet guests and build rapport by asking questions to understand their needs and interests.
- Make vehicle recommendations that fit the client's lifestyle and preferences.
- Demonstrate vehicles highlighting appealing features and technology and accompany clients on test drives.
- Stay up-to-date on vehicle inventory, vehicle technology and additional product options to ensure a smooth sales process.
- Educate customers on warranties, the purchase process, and initial financing options, and assist in the completion of sales paperwork.
- Negotiate deals that satisfy the customer and the dealership's goals.
- Deliver sold vehicles to customers and follow-up after the purchase to ensure clients are happy with their vehicle purchase and their buying experience.
- Conduct business development and networking activities to generate sales and referrals, logging sales activities in the CRM system daily.
Desired Qualifications and Experience: - At least 1 year of automotive sales experience is required; internet sales experience is preferred. Experience representing a luxury brand is ideal.
- A welcoming and friendly demeanor to make positive impressions on guests.
- Demonstrates exceptional customer service skills including communication, active listening and rapport building.
- Knowledgeable about current automotive trends with a strong desire for continuous learning and growth.
- Self-motivated and achievement driven with an impressive work ethic.
- Persuasiveness with strong negotiation and presentation skills to overcome client objections, close deals, and meet sales goals.
- Technology proficient, adapting to evolving technology and dealership software with ease.
- A valid driver's license and clean driving record are required.
- Must be willing to submit to a pre-employment background check and drug screening.
Hours and Work Environment: We are open Monday - Saturday from 8AM to 8PM. We are looking for flexible candidates who are able to work various shifts including days, evenings, Saturdays and holidays. This is an onsite, full-time role working with customer in-person, online, and over the phone.
To Apply: If you think you would be a great fit, please apply with your resume, and we will review applications and reach out by phone, text, or email with next steps.