Summary
The PracticeAdministrator coordinates, processes, reviews and monitors all aspects of theClinic's function. This individual isresponsible for developing, maintaining, and managing employees and overseesday-to-day operations, planning and coordinating staff coverage, ensurescompliance with HIPAA/OSHA standards and identifies problems and makesrecommendations for resolutions.
Essential Duties and Responsibilities
• Supervise the day-to-day functions of the office in accordance with federal, state,and local standards, guidelines, and regulations.
• Maintain the officeso that it is in compliance with company policyand government regulations regarding hygiene, safety andmaintenance.
• Provide effective, positiveleadership to staff.
• Builds strong positivecommunication with physicians and works as a team to enhancethe success of the practice.
• Participates in expensemanagement.
• Analyzes and staffsthe clinic to meet needsof health care professionals and patients efficiently and courteously.
• Collaborates with Human Resources to ensure personnelpolicy development and communication to staff to achieve consistency in laborand employee relations.
• Plans, evaluates, recommends and implements new initiatives when appropriate.
• Monitors patient servicefeedback and contributes to the processof resolving complaints and service issues.
• Plans and initiatesprocess improvement and cost reductionopportunities.
• Establish and maintaineffective working relationships with vendors, employees, other managers, and physicians.
• Coordinates cleanliness, orderliness and safety of working environment.
• Responsible for ensuringall licensing, continuing education, etc. is maintained, in conjunction with Central Billing Office.
• Responsible for personnelmanagement and oversightof clinic operations.
• Responsible for the enforcement of clinic policiesand procedures.
• Establish, implement, and monitor officepolicies and procedures.
• Serve as liaisonand channel of communication betweenequipment and supplymanagers.
• Resolve any staffproblems and keepslines of communication open to ensurehigh employee morale and a professional, healthfulclinic atmosphere.
• Control removal of medical waste in compliance with regulatory requirements.
• Ensure educational materialsand company marketing materials are availableto the patients.
• Control and approveemployee time for payroll by scheduling the staff to meet operational requirements.
• Manage talent-related mattersincluding performance planningand appraisal, salaryadministration, discipline and communication, according to companypolicy and procedure guidelines; address personnel
related problems.
• Work with physician to create, edit,and maintain EHR templates.
• Other duties as assigned/ required.
Core Competencies
Action Orientation - Targets and achieves results,overcomes obstacles, acceptsresponsibility, establishesstandards and responsibilities, creates a results-oriented environment, andfollows through on actions.
Communications - Communicates well both verballyand in writing. Effectively conveysand shares information and ideas with others.Listens carefully and understands various viewpoints. Presents ideas clearlyand concisely and understands relevant detail in presented information.
Creativity/Innovation - Generates novel ideas and develops or improves existingand new systemsthat challenge the status quo, takes risks, and encourages innovation.
Critical Judgment -Possesses the abilityto define issuesand focus on achieving workablesolutions. Consistently does the right thing by performing withreliability.
Customer Orientation - Listens to customers, builds customer confidence, increases customer satisfaction, ensures commitments are met, sets appropriate customerexpectations, and respondsto customer needs.
Interpersonal Skills - Effectively and productively engageswith others and establishes trust, credibility, and confidence with others.
Leadership - Motivates, empowers, inspires, collaborates with, and encourages others. Builds consensus when appropriate. Focuses team members on common goals.
Teamwork - Knows when and how to attract, develop, reward, andutilize teams to optimize results. Acts to build trust, inspire enthusiasm, encourage others, and help resolveconflicts and developconsensus in creating high-performance teams.
Professional Requirements
• Meets dress code standards and adheres to policies.
• Completes annual educationrequirements.
• Maintains regulatory requirements.
• Maintains patient confidentiality at all times.
• Reports to work on time and as scheduled, completes work within designated time.
• Wears identification while on duty, uses computerized punch time system correctly.
• Completes in-services and returns in a timelyfashion.
• Attends annual reviewand department in-services, as scheduled.
• Attends staff meetingsannually, reads and returns all monthly staff meeting minutes.
• Represents the organization in a positiveand professional manner.
• Actively participates in performance improvement and continuous qualityimprovement (CQI) activities.
• Complies with all organizational policiesregarding ethical businesspractices.
• Communicatesthe mission, ethicsand goals of the hospital, as well as the focusstatement of the department.
• Promotes professional growthof subordinates by sharing knowledge and/or directing them to sources if information appropriate to given situation. Utilizes journals, books,etc. to learnand/or improve new techniques and
equipment.
• Assists other staff members in performing any duty that enhances the delivery of patient care.
RegulatoryRequirements
• 5-7 years related health care management experience preferred.
• Bachelor's or Associate's Degreein Healthcare or Business Administration or related field.
• Additional degrees, businesstraining experience and/or certifications may be combinedto meet minimumqualifications.
• Must be proficient with Windows-style applications, various software packagesspecific to role.
• Experience navigating laws and regulations of Private PracticeHealthcare,
• Previous medical softwareexperience.
• Abilityto Interpret, apply and explain federal, state and local laws, codes,regulations and proceedings, and ensure compliance.
• Educated on and compliant with HIPAA regulations; maintains strict confidentiality of client information.
• Complies with Infection Control,Standard Precautions and OSHA standardsfor the healthcare professional.
• Cerner experience preferred.
Skills
• Ability to communicate effectively in English,both verbally and in writing.
• Basic computer knowledge.
• Excellent time management skills and abilityto multi-task and prioritize work
• Attention to detailand problem-solving skills.
• Strong organizational and planning skills.
• Excellent verbal and written communication skills with the ability to convey ideasaccurately, clearly and effectively.
• Ability to communicate clearly and concisely, both orally and in writing.
• Ability to exercisesound independent judgmentand discretion on matters of significance.
Physical Demands
The physical demands describedhere are representative of those that must be met by an employee to successfullyperform the essential functions of this job. While performing the duties ofthis job, the employee is regularly required to talk and hear. This position isvery active and requires repetitive motions, standing, walking, bending,kneeling and stoopingall day. The employee must frequently lift or move items weighingup to 10 pounds.
Date Posted: 23 April 2025
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