Location: Pinch A Penny Administration; th Ave N. Clearwater, FL 33760
You want Benefits? You've got it. Our generous benefits package includes:
- Medical, Dental, Vision, and Prescription Drug coverage with Flexible Spending Accounts and Wellness Programs
- 401 (k) with generous company match
- Eligible for Paid Time Off and 8 paid holidays (NOTE: PTO increases with tenure.)
- 100% employer paid Life Insurance and Long-Term Disability Insurance
- Paid Parental Leave
- Fully Funded Tuition Education Programs
- Employee Stock Purchase Plan
- Excellent career advancement and training opportunities to support your career growth
- Employee Discounts and much more.
What to Expect? As a Pool Service Operations Specialist, you will play a key role in supporting the growth and success of the pool service category by building strong relationships with owner/operators and contributing to operational efficiencies. Your focus will be on driving sales growth within the pool service category, assisting with route retention, and supporting training initiatives. You will also contribute to expanding the customer base, ensuring compliance, and offering excellent customer service. You will support Franchise owners after the transition of initial training and retail open dates to be prepared to grow the pool service category. This position will report directly to the Ancillary Services Manager.
On a daily basis our Pool Service Operations Specialist: - Develop strong, trust-based relationships with franchise owners/operators to support sales growth, profitability, and operational efficacy.
- Collaborate with the analytics team to identify business opportunities and trends.
- Become an expert in the M13 category / PNL to advise stores on vehicle and employee count for optimal growth.
- Assist with pool service routing, help in the hiring and retention of employees, and contribute to employee retention programs.
- Actively support brand standards, focusing on the profitability and operational success of the pool service category.
- Assist in training and motivating teams to drive sales within the pool service area.
- Help with the training and introduction of new products and services. Assist in locations that need support to meet the company's vision and standards.
- Contribute to meeting or exceeding monthly key performance metrics.
What You Will Need: - 3-5 years of professional level experience in Business Operations or Management
- Basic understanding of Microsoft office suites - Sales Reporting and CRM proficiency required
- Experience within the pool service / routing / management is preferred.
- Experience in a franchised environment a plus.
- Valid drivers license and willingness to travel up to 50%
Looking to work for the best in the industry? Since opening its first store in 1975, Pinch A Penny, A POOLCORP Company, has become the largest franchised retail pool, patio and spa company. This first store evolved into a full-time, full-service retail pool supply store offering everything needed to operate and enjoy a swimming pool or spa. With our rapid growth we have been able to hire over 300 employees from Marketing directors, sales associates to machine operators and maintenance mechanics. We are proud to serve our community and be an employer of choice. We believe in recognizing our employees for their hard work and encourage work-life balance.
Why join PINCH A PENNY? Pinch A Penny, a POOLCORP Company is the premier destination for all your swimming pool and backyard needs. With over 280 stores and expanding, we are the nation's largest swimming pool retail, service, and repair franchise. Our relentless dedication to excellence drives us to bring people together through the joy of pools, spas, and the backyard experience. Join us on this exciting journey as we continue to grow, innovate, and set new standards in the swimming pool industry.
Bilingual, Military, Military Spouses and Veteran applicants are strongly encouraged to apply. Currently, POOLCORP has over one hundred and twenty military personnel serving on our team. We understand the uniqueness of hiring military personnel and veterans and will support him/her in the time of duty or with the transition into new civilian professions.
All offers to external candidates for employment are contingent upon the successful completion of pre-employment drug testing and background verifications before employment is finalized. This position is considered "safety-sensitive" and includes tasks or duties which could affect the safety and health of the employee performing the tasks or others.
POOLCORP, including all its subsidiaries, is a drug-free company and Equal Opportunity Employer - By Choice. The Company understands, respects, and values diversity - unique styles, experiences, identities, ideas, and opinions - while striving to be inclusive of all people. This commitment is critical to our success as a global company as we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Hiring and promotional decisions are based solely on the qualifications required for the job to be filled.