Pool Bartender

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

Prepares and pours drink orders with proper portions and ingredients according to recipe and presents drinks to guests or servers as required

Efficiently prepare and serves to customers in pool area following the sequence of service standards set forth by management

Slices and pits fruit as required

Possess complete beverage knowledge of all products served

Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures

Maintains a clean and stocked workstation in accordance with established health and safety guidelines

Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities

Monitors guest consumption of alcohol and intervenes as needed according to guidelines

Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos

Promotes casino events and programs

Works closely with Players Club to promote new card sign up programs

Works well with other, especially beverage servers, bartenders, bar helpers, beverage supervisors, and casino supervisors

Provides personalized service and uses guest name

Resolve service problems according to guidelines

Takes food orders when working in the pub and delivers to guests

Adheres to regulatory, departmental, and company policies in an ethical manner

Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times. Maintains a professional work environment with supervisors and staff.

Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.

Attends all necessary training meetings.

Assist in other projects, as directed.

Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by 24-hour schedule.

Outstanding example of and a credit to Downstream Casino Resort

QUALIFICATIONS/REQUIREMENTS:

The requirements listed below are representative of the knowledge, skill, and/or ability required. To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily.

Must be 21 years of age

Count money and change correctly

Knows cocktail ingredients and proper mixing and pouring techniques

Available to work required schedule which may include nights, weekends, holidays, and overtime as needed

Must present a well-groomed and professional appearance.

Must possess excellent communication skills.

Must be able to read, write, speak and understand English. Must be able to respond to visual and oral cues.

Ability to write routine correspondence and to speak effectively to the public, employees and customers.

Must have the ability to deal effectively and interact well with the customers and employees.

Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.

Must be able to be approved for and maintain a valid gaming license.

Work nights, weekends and holidays as required.

Employment is contingent upon a favorable outcome of a background investigation and drug screening

The Downstream Casino Resort Adheres to all applicable Resolutions of the Quapaw Nation. Native American Preference policy does apply.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.