Policy and Campaigns Manager - Communications About DFT Operator
Join Our Team at DFTO
DfT Operator (DFTO) is the public sector rail owning group responsible for all train operators as they transfer into public ownership. It was established by the Department for Transport in 2018 and is a publicly owned company.
Our ambition is to deliver safe, secure, and sustainable transport to everyone, everywhere. We focus on improving journeys, providing excellent customer service, and supporting the industry to build a more passenger-focused railway.
We currently operate four train companies: London North Eastern Railway, Northern, Southeastern, and TransPennine Express, delivering over four thousand five hundred services daily and serving 300 million customer journeys annually. We plan to complete the transfer of all passenger services under DfT contracts within the next three years.
Our vision is to unify and strengthen train operators under the DFTO banner. By working collaboratively, we aim to excel in safety, customer service, and operational performance.
Who are we looking for?
The Public Affairs & Communications function is part of the wider Corporate Affairs and Communications Directorate. It plays a crucial role in supporting DFTO's corporate and communication strategies.
The Public Affairs Campaigns Manager will work closely with the Head of Public Affairs to advocate for DFTO and promote the wider rail reform agenda.
Vacancy Details
Duration: Permanent
Location: Hybrid role
Salary: £45,000 to £50,000
Closing date: 23rd May 2025
Benefits include:
- Flexible/hybrid working arrangements
- 25 days annual leave
- Opportunities for industry-wide learning
- 10% pension contribution
- And more
About the Role
- Manage and coordinate DFTO Public Affairs Campaigns for effective delivery.
- Collaborate with internal and external partners to achieve positive outcomes.
- Monitor stakeholder needs and adapt engagement strategies accordingly.
- Develop and execute stakeholder engagement strategies at a senior level.
- Build and maintain long-term relationships with stakeholders.
- Manage multiple stakeholder projects simultaneously.
- Support the wider communications team as needed.
- Exhibit exceptional written and verbal communication skills.
- Minimum of 5 years' experience in stakeholder relations or a related field.
- Ability to work in a fast-paced environment with competing priorities.
- Self-motivated and independent worker.
- Creative problem solver.
- Proactive team player.
- Strong analytical skills with data-driven decision-making abilities.
Essential Criteria
- Exceptional communication skills (written and verbal).
- At least 5 years' experience in stakeholder relations or a relevant field.
- Ability to handle a fast-paced environment with competing priorities.
- Self-starter capable of working independently.
- Flexible team player with a proactive approach.
Strong analytical skills and the ability to use data to inform decisions are also essential.
How to apply
Additional Information
Internal Only Contact: For questions or reasonable adjustments, contact HM / Resourcer at .
We are an inclusive employer and welcome applications from everyone. We support flexible working arrangements and encourage candidates to discuss their needs. We are committed to investing in your career and maintaining a healthy work-life balance.
Disclaimer: Candidates applying on a secondment basis should inform their line manager before applying to ensure transparency and discuss workload implications.