Police Service Representative

The City of Dunwoody Police Department is currently accepting applications for a Police Service Representative.

This position performs responsible clerical functions under the direct supervision of the Records Supervisor. The position is responsible for retrieving police reports; processing citations; verifying, retrieving, entering and changing information stored on GCIC; dispersing information to police personnel and citizens; and entering and retrieving information on the in-house computer system.

Essential Duties and Responsibilities:

• Processes citations, checks computer records, and files records generated by the department.

• Teletypes police messages to and from other agencies.

• Performs duties at the front desk including operating the telephone switchboard, assisting citizens, and bonding people out of jail.

• Assists general public in obtaining reports and information and collects money for various services.

• Answers phones and takes messages for officers.

• Verifies all information stored on GCIC by monitoring validation reports from GCIC, completes form letters on each entry, and writes supplemental report to upgrade information. Verifies GCIC/NCIC entries.

• Runs suspended and revoked licenses taken by officers through GCIC for status, completes forms and makes copies of reports and licenses, mails original to state and files copies.

• Conducts criminal history checks as needed to process case files and other requests.

• Monitors internal security system.

• Will be required to perform other duties as requested, directed or assigned.

• Regular attendance and punctuality are essential requirements of the job.

Minimum Requirements:

• High School graduate or GED

• Minimum of two (2) years experience in an office clerical position preferably in a police environment

• An equivalent combination of education and experience may be acceptable

• Knowledge of state laws, practices and procedures relating to municipal police departments

• Ability to pass the Georgia Crime Information Center certification test

• Required to work shift work (open 24 hours a day) on a rotating 12-hour schedule

Salary Range: $47,146 - $75,434

Benefits:

• 100% City-Paid Employee Medical Insurance

• 100% City-Paid Employee Dental Insurance

• 100% City-Paid Employee Life/AD&D Insurance

• 100% City-Paid Employee Short-Term and Long-Term Disability Insurance

• 100% City-Paid Wellness Program

• Vision Insurance

• Retirement Savings Plans

• Flexible Spending Accounts (FSA)

• Education Assistance

• Fitness Center Memberships

• Vacation Leave, Holidays, and Sick Leave

Only candidates that meet all the minimum requirements above will be considered. The City of Dunwoody has been certified as a Drug-Free Workplace by the State Board of Workers' Compensation. All job applicants for the City must undergo testing for the presence of illegal drugs as a condition of employment.