Police Records and Support Supervisor

Salary: $5,238.03 - $6,366.86 Monthly
Location : Chula Vista, CA
Job Type: Permanent, Full-Time
Job Number:
Department: Police
Opening Date: 05/08/2025
Closing Date: 5/26/2025 5:00 PM Pacific

Description and Essential Functions
To plan, organize, supervise and participate in the functions of police records and support services division; and to perform a variety of technical tasks relative to assigned area of responsibility.
Essential Functions
Functions may include, but are not limited to, the following: plan, assign, supervise and review the work of staff involved in the preparation, processing, indexing, storage, retention, dissemination and disposition of police records; recommend and assist in the implementation of goals and objectives; establish schedules and methods for the police records area; implement policies and procedures; evaluate operations and activities of assigned responsibilities; recommend improvements and modifications; prepare various reports on operations and activities; participate in budget preparation and administration; prepare cost estimates for budget recommendations; submit justifications; monitor and control expenditures; participate in the selection of staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline procedures; answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary to resolve complaints; research, prepare and recommend revisions to written Police Department policies and procedures and City ordinances pertaining to area of responsibility; interpret, apply and enforce all current law, court decisions, rules and regulations on the use and dissemination of police records; respond to subpoenas for records information/and or reports; testifies in court as required on subpoenaed information; oversee the Live Scan program including billing and scheduling; build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service; and perform other duties related to this position.

Minimum Qualifications
Any combination of education and/or experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

• Three years of increasingly responsible clerical or secretarial experience in an office environment, including one year of supervisory or lead responsibility; and
• Training equivalent to the completion of the twelfth grade supplemented by training in conflict resolution, effective communication, leadership or related area.

License: Possession of a valid California Driver's license.

Knowledge, Skills and Abilities / Physical Demands and Working Conditions
Knowledge, Skills and Abilities

Knowledge of:Laws and regulations governing police records functions; practices and principles of records management; principles and practices of supervision, training and performance evaluations; principles of budget monitoring; pertinent local, State and Federal laws, ordinances and rules; computer equipment and software applications related to assignment; and English usage, spelling, grammar, and punctuation. Ability to: train, motivate, and evaluate assigned staff; work effectively and efficiently in a fast paced, high workload environment; keep work related records and prepare reports using a computer; make sound judgments and decision within established guidelines; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work; and work with various cultural and ethnic groups in a tactful and effective manner.

Physical Demands and Working Environment
On an intermittent basis, sit at desk for long periods of time; intermittently walk, stand, bend, squat, twist and reach while retrieving and/or returning files; perform simple grasping and fine manipulation; use telephone and use a keyboard to communicate through written means, review information and enter/retrieve data; see and read characters on computer screen; and lift light weight.
Work is performed indoors in a carpeted and air-conditioned office environment with fluorescent lighting and moderate noise level. Some movement is required from office to office and there is exposure to the external environment when going to outlying offices, meeting, or performing field inspections. Work is frequently disrupted by the need to respond to in-person and telephone inquires.

Additional Information

Recruitment No.
To be considered, applicants must submit a City Application by 5:00 p.m. on the closing date listed. Candidates whose applications indicate education and experience most directly related to the position will be invited to participate in the selection process. All notices will be sent via e-mail provided on the applicant's employment application.
Unless otherwise noted, a passing score must be achieved at each step of the selection process in order to have your name placed on the eligibility list for hiring consideration. The examination materials for this recruitment are validated, copyrighted and/or inappropriate for review.

The eligibility list established as a result of this recruitment will be for a duration of six (6) months, unless otherwise extended.

Pre-Employment Background Investigation
Successful candidates must undergo a thorough background investigation. There are certain types of conduct which are automatic grounds for disqualification. Each incident is evaluated in terms of the circumstances and facts surrounding its occurrence and its degree of relevance to the position. Please review the "Pre-Employment Disqualifying Criteria" link below which identify some of the common areas of the background investigation process that may cause delay or prevent you from competing in the selection process.

Pre-Employment Disqualifying Criteria
ACE Benefit Summary: Click
01

The supplemental questionnaire is used to further evaluate your experience and education to determine your eligibility for this position. Please answer each question accurately and thoroughly. To be considered for this position, the experience you indicate in your responses to the supplemental questions must also be described, in detail, on the Work History/Experience section of your Employment Application. Failure to complete the "Work History/Experience" section of the employment application will result in your application not being considered. Please do not refer your response to your resume. A resume will not be considered in determining your qualifications.

• I have read and acknowledge the instructions stated above.

02

EDUCATION/EXPERIENCE/TRAINING
Which of the following best describes your highest level of education completed?

• Master's degree
• Bachelor's degree
• Associate's degree
• Some college, but no degree
• High School / GED

03

Please specify your major field of study. If you do not have a major field of study, please indicate "N/A" below.
04

Please indicate which of the following coursework or comparable coursework/training you have completed?

• Conflict resolution
• Effective communication
• Leadership
• None of the above

05

For each coursework you marked above, please provide the organization or institution where you completed the coursework and the date of completion.If you marked "None of the above", please indicate "N/A" below.
06

Which of the following best describes your experience performing clerical, secretarial. or administrative office work?

• Five or more years of experience
• At least three years but less than five years of experience
• Less than three years of experience
• No experience

07

From the question above, please list ALL employment from the Work Experience section of your application where you gained the experience above.
Your response must include and FOLLOW the format below. Treat each change in position or employer separately. Provide the following for EACH change in position or employer.

A. Name of employer;
B. Your position title;
C. Length of experience (number of years/months);
D. Type of employment (indicate full-time or part-time); and
E. Brief description of duties that support this experience.

NOTE: Responses that are incomplete, do not address all of the items above, indicate "See Resume", or respond in a narrative format will result in your application being rejected for lack of information.If you do not have experience, please indicate "No experience" below.

08

Which of the following best describes your experience in supervision?

• Three or more years of experience
• At least two years but less than three years of experience
• At least one year but less than two years of experience
• Less than one year of experience
• No experience in supervision

09

From the question above, please describe the supervisory duties you have performed. Identify each employer separately. Your response must include the following information and follow the format below:
(1) Name of employer;
(2) Your position title;
(3) Length of experience (number of years/months); . click apply for full job details