PM Restaurant Server

Windsor Locks, Connecticut

 DOUBLETREE HOTEL/BRADLEY INTERNATIONAL AIRPORT
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Basic Function: Responsible for ensuring a dining experience that meets or exceeds guest satisfaction by providing timely and courteous food and beverage service.

Essential Duties:
  • Greets guests arriving at station in a pleasant manner. Ensures that all newly seated guests receive immediate attention and that their orders are taken promptly.
  • Maintains control and order of issued guest checks; verifies all checks for information prices, taxes, and tips.
  • Garnishes all plates and drinks prior to serving and inspects the quality of the food before leaving the kitchen.
  • Serves all alcoholic beverages knowledgeably and in strict compliance with all applicable alcoholic beverage laws.
  • Continually monitors guests to ensure that their needs are met.
  • Notifies supervisor of any complaints or unsatisfactory foods so that they can be rectified immediately.
  • Maintains clean and stocked work stations throughout assigned shift.
  • Completes all assigned side work prior to beginning and ending shift. Reviews cleaning chart and performs the required cleaning of the day.
  • Clears off tables during guest meals and resets tables according to restaurant standards in preparation for new guests.
  • Wears appropriate uniform and maintains personal cleanliness.
Other Duties:
  • Conforms to the promotional theme of the restaurant which may include attire, demeanor and/or other required activities (i.e., dancing and speaking 50's lingo, etc.).
  • Performs other duties as assigned by management.
Essential Requirements:
  • One week minimum of on-the-job training.
  • Must be able to stand and exert fast-paced mobility for periods of up to four (4) hours in length. Must have a good sense of balance, be able to bend, reach and kneel, and have the ability to lift and carry trays and bus pans frequently weighing up to 25 pounds.
  • Subject to exposure of wet floors and temperature extremes.
  • Must be able to speak, read, write, and understand basic English in order to communicate effectively with all guests and other hotel associates.
  • Must possess a friendly, helpful personality enabling one to handle guest relations pleasantly and effectively.
  • Must complete all ordering and cashier (on properties where servers are self banked) procedures and is responsible for all transactions.
Other Requirements:
  • Prior work experience as a server in a similar-type restaurant is preferred or 1 year minimum as a bus person.
Training Needs:
  • T.I.P.S. certification
  • Training in providing quality guest service.
  • Training in proper food service techniques.
  • Must complete all brand required training in the prescribed time frame.
Career Opportunities:
  • Cashier/Host/Hostess
  • Restaurant Manager
  • Assistant Food and Beverage Director
Date Posted: 07 May 2025
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