The opportunity
Delaware North Gaming is searching for a full-time or part-time Player Club Representative to join our team at Gate City Casino in Nashua, New Hampshire. As a Player Club Representative, you will be responsible for providingexcellent guest service at the Players Club.
If you enjoy interacting with guests and thrive in a fast-paced environment, this role is an exciting opportunity to showcase your customer service skills and contribute to creating memorable experiences.
Pay $19.00 - $22.00 / hour
Information on our comprehensive benefits package can be found at .
What we offer
We care about our team members personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
- Weekly pay
- Employee assistance program
- Training and development opportunities
- Employee discounts
- Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.
What will you do?
- Handle daily procedures for Lucky North Club operations, including verifying IDs, maintaining accurate records, and coding applications in the system
- Enroll new members, update account information, and explain club benefits, point structures, and promotional details to patrons
- Address patron questions, resolve complaints, and ensure excellent guest service
- Operate and support club promotions to enhance member engagement and recruit new members
- Maintain knowledge of inventory and direct mail parameters to assist with accurate club-related processes
More about you
- No experience or diploma required
- Ability to obtain and maintain a state gaming license required
- Basic computer skills including word processing, spreadsheets, database, and point-of-sale system preferred
- Ability to work evenings, weekends, holidays, and special events
Physical requirements
- Standing for extended periods of time
- Ability to lift up to 15 pounds
Shift details
Day shift
Evening shift
Evenings as needed
Weekends
Every weekend
Weekends only
Event based
Holidays
Who we are
Delaware North Gaming operates Gate City Casino in Nashua, New Hampshire. We offer players slots and video gaming machines, table games, poker rooms and tournaments, mobile sports betting, full-service restaurants, and own and operate the Sheraton hotel located nearby.
Our business is all about people, and that includes you. At Delaware North, youre not just part of a team youre part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you cant love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether youre interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, were invested in helping you achieve your career goals.
Together, were shaping the future of hospitality come grow with us.
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
$19.00 - $22.00 / hour Required
Preferred
Job Industries