At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.
Come help us unlock the power of the Infrastructure Operations through AI & Automation.
The Cloud and Connectivity organization is actively looking for Multiple Platform Operations Engineer to join them. Do you like to solve challenges and have an interest in large scale impact? Would you like the ability to impact a global public and private cloud infrastructure operations through AI and Automation? If so, please apply.
What You'll Be Doing
We are seeking multiple Platform Operations Engineers with experience supporting and leading enterprise Infrastructure and Cloud operational environments. The ideal candidate will play a critical role in maintaining system stability, automating operational tasks, and ensuring high availability for critical workloads. This position requires both in-depth technical expertise and a proactive approach to problem-solving and operational excellence.
This role involves working with the latest public and private cloud IaaS services. Our objectives include developing a robust service response capability to minimize the volume and impact of incidents, enhancing our incident response process to reduce effort, and leading cross-platform change coordination. Additional goals are to improve infrastructure availability and reliability through repeatable patterns, innovative architectural designs, and enhanced observability to prevent outages, thereby increasing value to the organization. The role also entails providing mentorship and direction to our global Lilly operations SMEs and collaborating with other platform infrastructure operations SMEs to ensure seamless daily operations.
How You'll Succeed
Be Bold: You will drive Infrastructure Operations to never have to fix the same problem twice through adoption of AI OPS, Event Driven Automation, and robust Observability.
Be Fast: You will accelerate initiatives in areas such as: Infrastructure AI OPS automation, cloud IaaS management, and cloud infrastructure as code to enable critical business projects.
Be Proactive: You will have groundbreaking chances to transform our operations processes using proactive, predictive, and automated AI & Observability capabilities.
Be Your Best: You will bring a high learning agility and Infrastructure operations / engineer skills to help us enable the Lilly Technology strategy, identifying tech opportunities, and accelerate our AI OPS journey.
What You Should Bring
Technical expertise and leadership to turn ideas and concepts into operation solutions.
Windows Server, Linux, Dell SAN storage or Cloud certifications (Azure/AWS) are a bonus, or we are willing to help you develop.
Technical leadership supporting enterprise grade infrastructure solutions and leading the deployment at multiple global locations.
Strong Hands-on experience performing troubleshooting and Windows/Linux system administration with automated infrastructure availability and resiliency at enterprise scale up to the AI/ML frameworks.
Knowledge and experience using configuration management and automation tools such as Ansible, or Puppet.
Consistent track record of high quality, agile focused, team-based solution delivery.
Excellent analytical, problem solving and communication skills, working across global and diverse teams.
Basic knowledge of Cloud Infrastructure services.
Prior experience following ITIL-based incident, problem, and change management processes using ServiceNow.
Experience addressing critical incidents and conducting detailed root cause analysis to prevent repeated occurrences.
Ability to coordinate change process, ensuring minimal impact to production environments.
Demonstrated experience creating and maintaining scripts to automate routine tasks and improve efficiency.
Demonstrated ability to work closely with other teams, including development, network, and security teams, to ensure seamless integration and operation of systems.
Solid ability to maintain comprehensive documentation of system configurations, procedures, and troubleshooting guides. Shown ability to deliver training to the team as needed.
Proficient in using monitoring tools such as Splunk or similar platforms.
Experience leading and handling operations of a global large-scale Infrastructure service.
Basic requirements
Bachelor's degree in computer science, Information Technology, or related technical field.
4 to 7+ years' experience as a Platform operations Engineer.
Additional Information:
Onsite role located in Indianapolis, IN (relocation required).
Expected Shift Hours: 11:00am - 8:00pm US Eastern Standard Time (EST) / 12:00-9:00pm US Eastern Daylight-Saving Time (EDT)
Available Shifts: Monday to Friday or Thursday to Monday
Less than 5% travel.
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form ( ) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.
Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is
$63,750 - $145,200
Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.