PJs Coffee Crew Leader

Benefits:

Bonus based on performance

Company parties

Employee discounts

Flexible schedule

Opportunity for advancement

Profit sharing

Training & development

Free uniforms

PJ's Coffee: Crafting Bold Flavor Since 1978 Founded in 1978 by coffee pioneer Phyllis Jordan, PJ's Coffee set the standard for better beans, expert roasting, and pure passion. In 2008, New Orleans natives Paul, Steven, and Scott Ballard took the helm, continuing the legacy of quality and Southern hospitality.From hot lattes to iced brews, we craft every cup with the top 1% of Arabica beans. Our signature PJ's Original Cold Brew , brewed daily using a unique cold-drip process, delivers smooth, bold flavor with two-thirds less acidity. With 145+ locations worldwide, PJ's Coffee is brewing up growth while staying true to its roots. Visit or follow us on Facebook, Instagram, and Twitter to join the journey.

Job Summary: PJ's Coffee Crew Leader at PJ's Coffee of New Orleans At PJ's Coffee, we're all about crafting exceptional coffee and creating memorable experiences, and we need a passionate, results-driven manager to lead our team in Missouri City, TX. As the PJ's Coffee Crew Leader, you'll play a pivotal role in not only achieving revenue and growth goals, but also fostering a culture built on our core values of quality, service, and Southern hospitality.

Your primary responsibility will be to lead, train, and inspire your team to reach their full potential, ensuring smooth day-to-day operations, especially in our drive-thru. You will be empowered to set performance goals, develop staff skills, and continuously improve processes to meet and exceed expectations. In return, your success will directly impact your professional growth and compensation-rewarding you for the performance of your team and the PJ's Coffee location you manage.

We're looking for a natural leader who thrives in fast-paced environments, knows how to create a strong team culture, and is dedicated to developing others. If you have a passion for both coffee and leadership, and you're ready to help PJ's Coffee grow while building a team that's as committed to excellence as you are, we want to hear from you.

Key Responsibilities:

Lead and mentor a team of baristas, driving both personal and professional development.

Ensure smooth and efficient daily operations, with a special focus on optimizing drive-thru performance.

Set and achieve revenue, growth, and customer satisfaction goals, aligning team efforts with PJ's Coffee's mission.

Cultivate a positive work culture based on PJ's values of quality, service, and hospitality.

Monitor and maintain inventory, scheduling, and staff performance to ensure the shop runs efficiently and effectively.

If you're ready to inspire a team, meet exciting goals, and be rewarded for your leadership, apply today and join the PJ's Coffee family-where every cup brewed is a step toward success.

Qualifications

High school diploma or equivalent

Able to obtain and maintain a ServSafe Food Managers Certification

Flexible Schedule (Ability to work mornings, evenings, weekends, and holidays as needed)

Have knowledge of service and food and beverage, generally involving at least 1 year of FOH operations and/or other management positions.

Management/leadership experience is preferred.

A passion for creating a Humble, Focused, and Fun team culture.

A passion for delivering an excellent customer experience.

Entrepreneurial spirit with a passion for the coffee industry.

Previous experience working in a coffee shop or quick service restaurant preferred.

Team-oriented mindset with the ability to inspire and motivate a team.

Strong business acumen, with the ability to analyze data and implement marketing strategies.

Possess excellent basic math skills and have the ability to operate a cash register or POS system.

Basic problem-solving and conflict resolution skills are needed.

Availability to work at least 25 - 30 hours per week.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PJ's Coffee.