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A health services organization in New York City is looking to add a newOperational Site Lead to their growing team in Manhattan. In this role, the Operational Site Lead will be responsible for overseeing day-to-day management of complex direct service program.
Responsibilities:
TheOperational Site Lead will:
• Supportand leadday-to-day operational efforts to maintain a positive experience for individuals utilizing services
• Providehands-on logistical support for the launch of new initiatives and/or expansion of existing initiative
• Providetimely, routine reporting on a variety of items, including an inventory of critical personal protective equipment and other supplies, non-clinical staffing, and other quantitative or qualitative data, as directed.
• Independently manageall aspects of the project lifecycle for assigned workstreams including planning, scope definition, design, execution, and delivery
• Support leadership by ensuring they have all necessary operational and administrative tools and by proactively escalating high priority issues and risks for their review as appropriate
• As required, overseeing the successful launch of sites or programs
• Providing status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership
• Perform other related duties, as assigned Qualifications:
• 3+ years ofprevious experience in Case Management and/or Social Services
• Bachelor's Degree
• Bilingual (English and Spanish)
• Previous experience in Supportive Housing, Group Homes / Shelters, and/or with Migrant populations
• Great interpersonal skills
• Excellentcommunication skills (written and verbal)
• Strong attention to detail
• Highly organized Desired Skills:
• Experience with, or knowledge ofTrauma-informed Service delivery
• Previous experience in NYC government and/or Public Health entities / Hospitals / Community-based organizations
• Experience managing a complex operation, particularly a 24/7 operation
• Experience with Community Engagement and/or familiarity with local Community Service providers / Nonprofits
• NYC area residency preferred.
Date Posted: 06 April 2025
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