Phlebotomist I

Education Preferred: High School Diploma or Equivalent Experience Preferred: 6 months phlebotomy experience OR 1 year related Skills Good verbal and written communication skills Able to work independently and collaboratively in teams Proficient in using computers and computer systems Licensure/Certification/Registration N/A Position Competencies: Competencies are essential skills needed to be successful in a position. These competencies are required to help the department maintain a high level of productivity and success. Each competency will be evaluated by observation. If evaluated by another method i.e. simulation, discussion or post test please note in the comment box below each corresponding competency. Performs proper specimen collection, by confirming patient ID, collecting specimens in proper tubes, utilizing venipuncture/capillary techniques, and accurately labeling the specimens to ensure accurate patient results. Demonstrates organizational skills by prioritizing collection requests. Selects appropriate equipment prior to collection: i.e. tubes, supplies. Verifies orders per department policy. Demonstrates proper technique to provide standard of care. This includes proper preparation, (site selection, order of draw), proper technique, following standard precautions and proper disposal of supplies according to facility policy. Demonstrates knowledge of special procedures i.e. Lactic Acid, Blood Alcohol, Glucose Tolerances, Blood Cultures etc. Maintains current knowledge of methods for blood, urine, stool and culture collections and explains specimen collection protocols to patients, nurses and physicians as required. Participates in annual skills review by reviewing age appropriate competencies i.e. receiving evaluation of technique by direct observation and/or completing annual competency exercise. Compares specimen label and/or requisition to patient prior to collection and properly labels specimen attaching the right label to the correct tube after collection. Performs clerical duties accurately and efficiently. Performs ordering and registration procedures accurately and efficiently in order to ensure regulatory compliance. Provides customer service by answering broad technical questions, and directing others to appropriate resources. Ensures accurate order entry utilizing appropriate resources (i.e. reference lab manual, Intraweb, etc). Accurately enters patient demographics into system according to written/electronic requisition. Accurately enters registration information as it applies to facility. Confirms completeness of requisition (i.e. name, signatures, diagnosis and test names). Communicates with provider or provider office staff to clarify orders. Reviews insurance and tests requested, identifies Medicare patients and obtains medical necessity. Takes appropriate action when diagnosis code is missing / fails and responds appropriately to ABN. Ensures accurate specimen processing to maintain specimen integrity. Evaluates specimen acceptability for testing (i.e. clots / hemolysis).