Are you passionate about providing an efficient medicines supply service to Leeds Teaching Hospitals' internal and external customers?
We are looking for an enthusiastic and self-motivated professional who has a passion for providing excellent services and is willing to go the extra mile. You will have excellent leadership skills to support the team in ensuring the continuity of medicine supply to all our customers by ensuring all invoices are processed within the contracted time frames.
Our busy Pharmacy Invoicing team works hard in a fast-paced but supportive environment to provide an excellent medicines supply service. You will be working with a wide range of clinical and non-clinical staff to ensure medicines are in the correct place to treat patients.
Expected Shortlisting Date
19/05/2025
Planned Interview Date
04/06/2025
Main duties of the job
The post holder's responsibility is to lead a team of Pharmacy Invoicing Officers to support the process of certifying invoices for payment, ensuring the continuity of medicines supply within the Trust.
To support the Pharmacy Procurement Business Manager in all aspects of their role and in managing the team.
To work in conjunction with the Customer Services Manager to support customer service provisions in their absence.
To act as the first point of contact with all companies regarding invoice and statement queries, aiming to resolve these queries in a timely manner and escalate to the Pharmacy Procurement Business Manager when necessary.
To work collaboratively with Procurement Teams across the WYAAT organisations to ensure continuity of service provisions.
The post holder will be expected to line manage junior colleagues within the invoicing team, delegating work accordingly.
To provide support and information to the Finance and Credit Income departments to progress overdue payments against LTH trust invoices.
Responsible for supporting Credit Income and Finance departments in resolving queries on invoices from Suppliers.
Required to work without supervision.
About us
Please note that this role is based at Moor House, Hunslet
Leeds is a wonderful city to work in, and LTHT is an organization that puts its patients first and highly values and supports its staff.
MMPS is a forward-thinking department that values the contribution of all our staff. There are plenty of opportunities to progress within different areas of our pharmacy services should you wish to.
MMPS is recognized in the organization for our collaborative working, and we continuously support our workforce to develop to their potential in delivering the best patient care.
Our vision is 'Making it easy for people to get the most from their medicines,' and we are continually innovating to improve our services for patients and staff.
Leeds Teaching Hospitals is committed to redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy, and we reserve the right to close, delay, or remove adverts while this process is completed. If you experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed and contact the named contact if you have questions.
Job responsibilities
Responsible for the line management of the Pharmacy Invoice team, ensuring clear roles and responsibilities, and that they work as a team to meet departmental goals and objectives.
Participate in the recruitment and selection of administrative staff.
Responsible for the staff development of the Pharmacy Invoice team to maximize the quality of services provided and enhance staff competence.
Conduct appraisals and monitor and review individual performance, taking appropriate action.
Manage annual leave and sickness absence of administrative staff effectively.
Assist the Pharmacy Procurement Business Manager in supporting the invoicing team through any period of change and in minimizing interpersonal conflicts.
Support the Pharmacy Procurement Business Manager in compiling and producing timely and accurate reports and statistics as required.
Provide cover and deputize for the Pharmacy Procurement Business Manager when required.
Investigate and resolve invoice queries by liaising between external suppliers and Homecare pharmacists Trust wide.
Report discrepancies between the pharmacy computer system and the Oracle system to the Pharmacy Unit Accountant.
Provide training for NVQ students on Pharmacy Procurement procedures.
Perform other duties at a comparable level of responsibility as required to meet the needs of the service.
Person Specification Qualifications
- Diploma/NVQ 3 or equivalent in Business Admin or relevant area
- English and Maths GCSE qualifications or equivalent
Skills and Behaviours
- Ability to work as part of a team and motivate staff
- Ability to work quickly and effectively under pressure
- Expertise in manipulating spreadsheets, databases, and other information resources
- Ability to work independently and prioritize workload
- Good time management skills and ability to meet tight deadlines
- Experience in training staff
Experience
- Previous line management experience including recruitment, appraisal, and absence monitoring
- Judgment to evaluate situations and resolve problems
- Ability to liaise with staff at all levels, offering guidance on processes
- Ability to work within legislation and procedures
- Experience with procurement/finance systems and processes