Pharma Lab Benchtop Support

End user computing (EUC) - System administrator for Lab computers and equipment, ITIL, SCCM Patching, Active directory, Antivirus tools, Windows XP, Windows 7 OS, If you post this job on a job board, please do not use company name or salary. Experience level: Mid-senior Experience required: 10 Years Education level: Bachelors degree Job function: Information Technology Industry: Information Technology and Services Pay rate : View hourly payrate Total position: 1 Relocation assistance: No Visa sponsorship eligibility: No Business Vertical: Life Sciences, Health Care, Energy, Resources and Utilities Must be located in and around Cambridge, MA 100% onsite job No remote working. Job Summary End user computing (EUC) - System administrator for Lab computers and equipment Must have experience in Transition of service from another supplier. Experience in supporting Labs instrument computers and softwares. Desktop support, Operating Systems support, Customer Service. Knowledge & Experience with Microsoft OS and related technologies. Lab computers and equipment support experience Extensive knowledge of IT hardware and software. Strong knowledge on network troubleshooting. Knowledge & Experience with Windows XP, Windows 7 OS, Windows 10, and MS-Office applications suite. Knowledge of Linux a plus. Knowledge with SCCM Patching, Active directory, Antivirus tools etc. Must be proficient with imaging and creating images. Experience in Windows 10 deployment. Should have experience participating or leading an OS migration. Excellent written and oral communication skills Strong customer-service orientation. Understand customer service and service delivery. Understanding of ITIL processes and ServiceNow Tool.