E S Fitness is looking for a driven and enthusiastic leader to join our team as a Personal Training Sales Manager. This is an exciting opportunity for someone who is passionate about fitness and enjoys sales.
In this role, you will engage with members on the fitness floor, setting appointments and developing strong relationships while promoting personal training packages. You will also be responsible for nurturing and leading a team of personal trainers, ensuring they are equipped to succeed in helping our members achieve their health and wellness goals.
Department: Fitness
Position Purpose: Build a strong and cohesive Personal Training team, maintaining a robust pipeline of clients and ensuring an exceptional fitness experience for all members.
Core Purpose: To cultivate loyal, lifelong fitness enthusiasts.
Key Responsibilities: - Promote employee success and positive behavior
- Deliver outstanding customer service
- Maintain club cleanliness and organization
- Facilitate new member onboarding
- Collaborate effectively with membership sales
- Oversee equipment maintenance and safety protocols, including CPR and AED training
Accountabilities include: - Driving sales of personal training and small group sessions
- Managing PT billing and payroll budgets
- Coaching and training employees, resolving issues as needed
- Providing exceptional customer service
- Acting as an information resource on products, programs, and events
- Ensuring safety for both employees and members
Requirements for Success: - A relentless commitment to achieving results
- Leading by example and taking ownership of outcomes
- Ability to adapt quickly to various situations
- Excellent communication skills with a focus on customer service
- Team-oriented and willing to assist in any task
- Strong analytical and sales skills
- Highly organized and detail-oriented
- Capable of working independently and managing multiple tasks in a dynamic environment
- Proficient with technology and math
- Good phone etiquette
- Exemplifying a healthy lifestyle
Experience: - At least 1 year of experience in the fitness industry
Education: - Valid Personal Trainer certification is required
- CPR certification must be obtained within 30 days of hire
Other Requirements: - Successful completion of a background check is mandatory