Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
It's an exciting time to join Brown & Brown. Our business is growing both in North America and internationally which emphasizes the need to build an unparalleled team that promotes future growth. We're excited to continue solidifying that foundation as we are looking for a Personal Lines Account Manager to join our growing team. This role maintains, services, and expands assigned high value market accounts.
Essential Duties and Functions:
- Manage a book of business consisting of assigned customers' insurance programs
- Establish, cultivate, and manage the customer relationship at multiple levels, serving as a trusted business advisor for assigned customers
- Prepare and process evidences of insurance and issue binders as necessary
- Maintain tasks in system for correspondence/requests
- Maintain future and agency expiration reports for book of business
- Review and process agency bill renewal policies, endorsements, and cancellations
- Remarket and quote the renewals of assigned accounts as required
- Prepare agency bill renewal offers and/or invoices on a timely basis
- Enter all required data into the system to maintain current file data on all assigned accounts in accordance with the current system requirements and procedures.
- Maintain log of lost business for tracking purposes
- Maintain a favorable relationship with clients, producers and referral contacts
- Maintain up to date knowledge of the various carriers' rating plans, programs, manuals and company drawers - as per the specific assignment of carriers
- Develop and maintain strong technical knowledge of personal lines coverages and rating along with your license(s)
- Develop and maintain working relationship with various markets
- Assist clients in handling claims in accordance with claims procedures, details provided
- Answer and process all telephone, email, or written requests for assigned accounts
- Perform other duties as assigned
Requirements:
- High school diploma or equivalent
- Florida 2-20 Insurance License
- At least 3 years of personal lines industry experience with high value market accounts
- Knowledge of personal lines coverages and markets
- Proficient with MS Office Suite
- Ability to maintain a high level of confidentiality
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".