Position Overview Type: Full-Time, SCA
Location: Huntsville, AL
Travel: None expected
Clearance: Department of Defense (DoD) Secret security clearance, or the ability to obtain one
Work Authorization: U.S. Citizenship required
Summary/Objective Five Stones Research Corporation (5SRC) is seeking energetic candidates to join our established and growing Huntsville-headquartered team.
Essential Functions- Assists in ensuring availability, accessibility, and usability of Information Technology (IT) hardware and software for IT enterprise
- Responds to PC users' requests for assistance - primarily by telephone and e-mail messages - with hardware, applications or software either locally installed or network-based, and network connectivity in person or telephonically; troubleshoot, resolve or escalate to higher-level for resolution
- Installs software on personal computers (PCs)
- Performs routine maintenance of PC hardware and software
- Prepares new PCs for use, and previously used PCs for reuse
- Administers PC users' IT, including ensuring compliance with security requirements
Required Education and Experience- HS/GED
- Experience with computer components, Windows operating systems, and software
- Ability to troubleshoot IT problems and apply known solutions
- Must meet baseline certification requirements in accordance with DoD 8570 IAT-I category or higher
What We Offer:- 401(k) Matching
- Company Events
- Dental Insurance
- Employee Recognition Programs
- Health Insurance
- Life Insurance
- Paid Time Off
- Parental Leave
- Performance Incentives
- Student Loan Repayment
- Tuition Reimbursement
- Vision Insurance
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.