Permit Technician

Salary : $62,963.00 - $76,531.93 Annually

Location : CA, CA

Job Type: Non-exempt FLSA

Job Number: 2024-18

Department: Community Development

Opening Date: 12/16/2024

Closing Date: 1/16/2025 5:00 PM Pacific

Description

COME BE A PART OF OUR TEAM AND SEE WHAT MAKES FOUNTAIN VALLEY A NICE PLACE TO LIVE AND WORK.

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DEFINITION

Under general supervision of the Chief Building Official, this is a single incumbent classification within the Building Division of the Community Development Department. Responsibilities include staffing the building permit counter, processing on-line and in-person applications, assisting the public with routine and technical information related to the issuance of building permit applications, fee processing, record-keeping, use of specialized database/permit tracking management programs; and performs other job duties as assigned.

DISTINGUISHING CHARACTERISTICS
Is an entry level class of the Building Permit Technician series. This class typically has limited technical work related experience and knowledge of the applicable California Building Codes. Staff works under immediate supervision while learning the various regulations, codes and permit requirements applicable to the building permit process, master plan process, fee estimating, and learning the full range of job duties and tasks.

Job Overview

TYPICAL DUTIES
The duties described below are intended to provide only a summary of the typical functions of the job. This is not an exhaustive or comprehensive list of all possible job responsibilities, and the duties of the job holder might differ from those outlined in the job description.

• Provide exemplary customer service to all individuals by demonstrating a willingness to be attentive, understanding, responsive, fair, courteous, respectful, and to actively participate in maintaining a positive customer service environment.
• Assists with permit applicants and others by phone, online and in person. Effectively and collaboratively answer questions; solve problems, or concerns presented by a variety of individuals from various cultural and ethnic backgrounds, in person and over the telephone.
• Interpret and explain policies and regulations accurately and tactfully.
• Guide the public through the building permit application processes through completion.
• Perform preliminary review of permit applications, documents, and plan submittals to assure accuracy and compliance with pertinent laws and established criteria.
• Review parcel and subdivision maps for conformity with ordinances.
• Log, route, record, and file various plans and permits.
• Issue building permits.
• Calculate and process permit fees and provide fee estimates as requested.
• Access, enter and update computerized data and tracking systems.
• Provide information to the public relating to the status of projects and permits.
• Maintain applicable inventory of forms, pamphlets, etc. required at the building permit counter.
• Participate on city wide teams or organization specific projects as assigned.
• Prepares local, state and federal reports related to Building Department activities.
• Works with schools districts, Sanitation District, and other local agencies to ensure property payment of fees.
• Perform other related duties and responsibilities as required.

KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of:

• Planning approval and Building Division permit processes and procedures, specification requirements, and construction practices.
• Model building codes, zoning regulations, state and local building laws and ordinances enforceable by the City.
• Use and applications of modern office methods, practices, procedures, and computer equipment.
• Basic mathematic principles.
• Project tracking practices and methodologies.
• Record keeping practices and methodologies.
• Processes for compiling and analyzing data for special projects.
• Principles and practices of effective customer service.

Ability to:

• Communicate clearly and concisely, in both oral and written form.
• Learn building inspection and planning policies and procedures, construction, design, and land use regulations and ordinances.
• Collaboratively solve problems or concerns presented by a variety of individuals from various cultural and ethnic backgrounds, in person and over the telephone.
• Read and interpret building codes, plans, diagrams, and specifications.
• Read, interpret, and explain policies and regulations accurately and tactfully to the public.
• Timely respond to the public when inquiring about the status of projects and permits.
• Review plans for completeness and accuracy and determine appropriate fees.
• Perform accurate mathematic calculations.
• Prepare and maintain accurate records.
• Operate computer systems and programs.
• Establish and maintain effective working relationships with those contacted in the course of work, including dealing effectively with the public in difficult situations.
• Prioritize work and coordinate several activities simultaneously despite interruptions.

Qualification Guidelines

EXPERIENCE, EDUCATION, AND TRAINING

Education: Minimum of 12 semester units from an accredited college or university in planning, drafting, engineering, mathematics, construction, building inspection or other related areas - OR -Possession of a Permit Technician Certificate from the International Code Council (ICC) or an accredited certifying organization.

Experience:

• A minimum of one (1) year of related work experience is required.
• Experience working with database and permit tracking systems is highly desirable.

License or Certificate:

• Possession of valid Class C California driver's license with an acceptable driving record at the time of appointment and throughout employment in this classification is required.
• Possession of a valid Permit Technician Certificate from the International Code Council(ICC) or from an accredited certifying organization, at the time of hire or within one-year of appointment.

Recruitment Information

WORK ENVIRONMENT AND PHYSICAL DEMANDS
Physical Requirements and Working Conditions:
The work environment and physical demands described here are representative of those required by an employee to perform the essential functions of this job with or without reasonable accommodation.

• Employees work in an office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances.
• Ability to sit for long periods of time, stoop, kneel, crouch, reach, finger, grasp, write, and perform repetitive motions.
• Sufficient clarity of speech and hearing or other communication capabilities to enable the employee to communicate effectively.
• Sufficient vision or other powers of observation to enable the employee to review a wide variety of materials in electronic or hard copy form.
• Sufficient manual dexterity to enable the employee to operate a personal computer, telephone, and other related equipment.
• Sufficient personal mobility and physical reflexes to enable the employee to safely lift, move, climb, walk safely on even and uneven grounds, or maneuver in whatever way maybe necessary to successfully perform the duties of their position.
• Sufficient personal mobility and physical reflexes to enable the employee to efficiently function in a general office environment. There may be light to moderate physical work in the handling of supplies, files, computer and office equipment, etc.

Environmental Requirements: Under California law (California Government Code Section ), all City employees are designated as Disaster Service Workers, (DSW). In the event of a catastrophic event, City employees may be expected to fulfill emergency action assignments. As DSW's, employees may be assigned to assist in any disaster service activity that promotes the protection of public health and safety and preservation of lives and property.

Recruitment Information:

SELECTION PROCESS: The selection process may include one or more of the following: application review, application assessment, performance test, written test and/or oral interview examination. The employment application, qualifying information questions and/or supplemental questions will be evaluated based on the employment standards and minimum qualifications listed above.

The City of Fountain Valley is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Candidates with a disability who may need accommodation during the selection process must notify the Human Resources Department at least 72 hours in advance of the exam date.

Note: The provisions of this job bulletin do not constitute an expressed or implied contract. Any provisions contained within may be modified or revoked without notice.

N/A

01

Do you possess a valid California Class "C" Driver's License?

• Yes
• No

02

Please describe any special training/education you have received that has prepared you for this position click apply for full job details