Agency: Department of Children and Family Services
Position Title: Public Service Administrator, option 6
Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015
Skill Option: Health and Human Services
Bilingual Option: None
Closing Date/Time: 06/05/2025
Salary: Anticipated Starting Salary $7,966 - $9,966 Monthly
Job Type: Salaried
Category: Full Time
County: St. Clair
Number of Vacancies: 1
Plan/BU: None
A RESUME IS REQUIRED FOR THIS JOB POSTING
Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application. You WILL NOT be considered for the position if you attach a CMS100, CMS100b or any other document that is not a Resume or CV.
IT IS HIGHLY RECOMMENDED THAT YOU UPLOAD COLLEGE TRANSCRIPTS AND RESUME.
Why Work for Illinois?
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger-something that touches the lives of every person who calls Illinois home.
No matter what state career you're looking for, we offer jobs that fit your life and your schedule-flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview
The Illinois Department of Children and Family Services is seeking an organized, professional, and results oriented individual to serve as Performance Monitoring and Execution Team Supervisor. Under administrative direction, this position will oversee a team of professional staff engaged in monitoring Department staff and private agencies providing foster care, services to intact families, and other contracted services throughout an assigned geographic area. This position provides a great opportunity for someone who is passionate about children and interested in ensuring that program services are provided in an effective manner. DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills and strong leadership skills. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.
Essential Functions
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Plans, supervises, reviews, and coordinates the activities of a team of professional child welfare staff engaged in the monitoring of Department staff and private agencies that provide foster care, intact family services, and other contracted services within assigned regions .
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Serves as full line supervisor of subordinate supervisory staff.
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Provides input into the development and implementation of Departmental programs, policies, and procedures within area of oversight.
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Establishes and implements a team-based program of staff development and training for subordinate and private agency staff.
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Explains and enforces agency policies and procedures, state and area statutes, and requirements.
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Represents the Department in various planning sessions with other public and private agencies.
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Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
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Requires an MSW or master's degree in a related human services field.
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Requires three years of progressively responsible administrative child welfare experience with an MSW OR four years of progressively responsible administrative child welfare experience with a master's degree in a related human services field.
Preferred Qualifications
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Prefers 3 years of professional experience conducting child welfare casework services or program monitoring services.
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Prefers 3 years of experience supervising professional staff.
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Prefers 2 years of professional experience in the development of corrective action plans.
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Prefers 2 years of professional experience conducting planning activities for a service area.
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Prefers 2 years of professional experience conducting training for professional staff.
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Prefers 2 years of professional experience representing a public or business organization to outside entities.
Conditions of Employment
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Requires ability to pass a background check and self-disclosure of criminal history.
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Requires ability to travel in the performance of duties. Requires appropriate, valid driver's license.
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The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
Work Hours: Monday - Friday 8:30AM - 5:00PM
Work Location: 10 Collinsville Ave, East St Louis, Illinois, 62201
Supervisor: Dawn Bachtold
Agency Contact: Anna Di-Piazza
Phone:
Email:
Posting Group: Leadership & Management
Revolving Door Requirements:
Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if ioffered non-State employment during state employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-state employment offer, notify the office of the Executive Inspector General for the Agencies of the Illinois Governor (OEIG) or may be subject to a fine.
- Supporting the monitoring and maintenance of system management event monitoring capabilities
- Coordinate network monitoring operations activities
- Maintain and upgrade monitoring tools
- Perform other monitoring and observation tasks
- Investigate and troubleshoot monitoring service issues
- Provide custom monitoring solutions and reports
- Drive ongoing systemic improvements in monitoring processes
- Updating the company IT monitoring systems
- Lead continuous monitoring efforts across major technology assignments
- Create and maintain alert integration between monitoring platforms
- Patient cardiac rhythms using appropriate cardiac monitoring equipment
- Serve as subject matter expert in tools using logging, real user monitoring, and network performance monitoring
- Maintain a high performing, highly available monitoring environment
- Deploy systems monitoring applications for proactive alerting of system issues
- Performing surveillance of cardiac rhythms at a central monitoring station
- Assist in design of call monitoring formats and quality standards
- Maintain a complex monitoring solution based on SolarWinds
- Adjust applications and systems performance thresholds based on monitoring data
- Identify and implement monitoring improvements based on industry best practices
- Trained and enabled to utilize all monitoring tools to fullest extent