Performance Management Business Analyst

Franklin, Tennessee

Community Health Systems
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Job Summary

The Senior Business System Analyst is responsible for engaging with the business to gather and document use case requirements, understand standard business processes, perform analysis, provide solution options, work with engineers to design the product and support testing throughout the dashboard development lifecycle. This role will be deeply involved as the requirements subject matter expert throughout the solution development lifecycle and is expected to take personal responsibility and ownership for the requirements artifacts produced. The analyst will partner with operational leaders to translate company priorities into metrics, reports and dashboards, enabling the organization to make informed, data-driven decisions.

Essential Functions
  • Collaborate with stakeholders to understand and prioritize organizational challenges and opportunities. Gather use cases and business cases to support stakeholder needs.
  • Facilitate communication between IT, operations, and leadership to ensure alignment between technical solutions and business objectives.
  • Assist in designing solutions by gathering and refining requirements for processes, systems, and workflows.
  • Interpret reports, dashboards, and raw data to extract meaningful insights that support strategic decision-making for operational and business leaders.
  • Evaluate current processes for efficiency, cost, and results. Conduct thorough examinations of workflows, identify bottlenecks, and assess overall operational effectiveness.
  • Present findings and recommendations to stakeholders and senior management. Ensure effective communication between technical and business stakeholders.
  • Leverage industry trends, best practices, and technological advancements in the healthcare market. Present recommendations to senior management to enhance the organization's analytics offerings.
  • Performs other duties as assigned.
  • Complies with all policies and standards.
Qualifications
  • Bachelor's Degree in Business Administration, Computer Science, Information Systems, Supply Chain Management, or related field required
  • Master's Degree preferred
  • 5-7 years of experience in business analysis, with a focus on data analysis, use case development, and strategic planning. Proficiency in data analysis tools andsoftware (e.g., SQL, Excel, Tableau, Looker Studio Pro).
  • 3-5 years of experience with Oracle Fusion (FIN/HCM/SCM) and FDI preferred
Knowledge, Skills and Abilities
  • Strong understanding of ERP systems and their impact on business operations, particularly within supply chain, finance, and project management functions.
  • Excellent problem-solving and analytical skills, with the ability to evaluate complex processes and identify opportunities for improvement.
  • Proficiency in data analysis, process documentation, and technical specifications review.
  • Strong communication and presentation skills, with the ability to engage and influence stakeholders at all levels of the organization.
  • Project management skills, with the ability to manage multiple tasks and deadlines in a fast-paced environment.
  • Ability to work collaboratively in a cross-functional team environment, building strong relationships across departments.
Equal Employment Opportunity

This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to to obtain the main telephone number of the facility and ask for Human Resources.

Date Posted: 10 May 2025
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