Performance Analyst III
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Performance Analyst III
Salary
$68,000.00 - $80,500.00 Annually
Location
Boise City Hall, ID
Job Type
Full Time Regular
Job Number
23 -07127
Department
Organizational Effectiveness
Opening Date
04/24/2025
Closing Date
5/14/:00 PM Mountain
- Description
- Benefits
- Questions
Summary Statement
Performance Analyst III plays a key role in advancing the use of data and analytics to drive organizational effectiveness and improve service delivery. Responsible for executing complex citywide analytics projects, supporting the data and analytics Center of Excellence and contributing to the enterprise performance management program. Collaborates across departments to generate actionable insights that inform policy, optimize operations and drive measurable improvements in government performance. This position works under limited supervision.
Essential Functions
- Handles complex issues and problems and refers only the most complex issues to higher-level staff. Is capable of performing all duties of a Performance Analyst I and II, and provides leadership, coaching, and/or mentoring to a subordinate group, as needed.
- Conducts advanced data analyses, builds dashboards and develops reports that directly impact city services and strategic initiatives. Uses statistical methods, business intelligence tools and data visualization techniques to uncover insights that drive continuous improvement and inform executive decision-making. Works with a diverse range of data sources, including people data, financial data, operational metrics and community engagement data.
- Contributes to the development and execution of data governance policies, best practices and training programs. Helps cultivate a citywide culture of data-driven decision-making by supporting data literacy efforts and providing technical assistance to city departments.
- Supports the city's enterprise performance management program by developing and refining performance metrics, tracking progress toward strategic goals and providing data-driven recommendations that shape policy and operations. Ensures city leaders have timely access to insights that guide policy, program evaluation and resource allocation.
- Works closely with internal departments to understand their data and performance needs. Builds partnerships across the organization to align analytics efforts with the city's strategic priorities. Serves as a bridge between data and decision-makers, translating complex analyses into compelling narratives that drive action. Develops presentations, reports, and dashboards that communicate insights to both technical and non-technical audiences.
- Identifies opportunities to enhance data collection, reporting and analyses processes. Collaborates with cross-functional teams to streamline workflows, automate reporting and leverage new technologies that expand the city's analytical capabilities.
- Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.
Requirements
Required Knowledge, Experience, And Training
Bachelor's degree in data analytics, public administration, computer science, statistics, business or a related field and four years of experience in data analytics, business intelligence, organizational performance management or related areas, or an equivalent combination of education and/or experience.
Knowledge of:
- data analytics, data visualization, performance evaluation, data governance and performance measurement methodologies and best practices
- advanced use of BI tools, SQL or other database query or scripting methods
- training and development principles and practices
- computer usage including related software.
Ability to:
- analyze complex datasets from multiple sources and translate findings into meaningful insights
- develop dashboards and visualizations that effectively communicate key metrics and trends to diverse audiences
- manage multiple projects simultaneously while meeting deadlines
- use creative problem solving to generate new perspectives and innovative solutions
- adapt to evolving technologies and analytical methodologies to improve decision-making
- collaborate and partner strategically across functions to solve complex business problems
- communicate complex information clearly and effectively to technical and non-technical audiences at all levels of the organization
- build trust and maintain effective relationships with diverse stakeholders
- communicate effectively in the English language at a level necessary for efficient job performance
- perform all essential functions as assigned by an authorized employee, supervisor and/or manager with or without reasonable accommodation.
Preferred Knowledge, Experience, And Training
Master's degree and five years of progressive experience applying analytical methods to business problems, driving improved decision-making and outcomes.
Experience working in local government or the public sector.
Knowledge of data science tools and methodologies.
Special Requirements
Applicants must be able to pass:
City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation
Education Verification
Criminal Justice Information System background check (CJIS)
Top talent deserves top-notch benefits. The City is among the best in the Treasure Valley when it comes to the benefits and perks we offer our employees.
Most positions are eligible for the general benefits listed here; firefighters, police officers, senior managers, command staff, and directors may be offered other benefit plans.
Healthcare:
- ZERO premium medical coverage option for you and your family
- Low-cost dental and vision options.
- Post-employment health savings account.
Retirement and Investment Plans:
- PERSI retirement benefits
- 401(k) or 457b pre-tax investment options with employer match.
- 457b Roth after-tax investment options with no match
WellBeing Program:
- Up to $500 cash per year for participants.
- Alternative transportation incentives.
Paid Leave - City employees receive generous paid leave:
- 10 hours of vacation per month, and this increases the longer you stay with the City
- 12 paid holidays every year
- 8 hours of sick leave per month
- 10 weeks Parental Leave
Life & Long Term Disability:
- Basic Life insurance at no cost to you
- Long Term Disability insurance at no cost to you
Other optional benefits:
- Pre-tax Flexible Spending Accounts
- Supplemental Life Insurance
- Supplemental Disability Insurance
- Tuition reimbursement
- Free local bus pass
- Corporate discount programs
- AFLAC
- Employee Assistance Program for short-term counseling on work, family, finances, and personal issues.
Please visit our website for further details mybenefits.cityofboise.org